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Fitness Team Member

3 months ago

Garden Grove, United States Chuze Fitness Full time

**Company Description**
At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team Join us in making a difference

Pay range: $17.10 - $18.61

As a valued team member, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

**Responsibilities include but are not limited to the following**:

- Welcome, greet, and interact with all members, prospective members, and guests
- Provide membership information and facilitate tours
- Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
- Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
- Assist with billing issues and disputes and escalate to leadership when needed
- Regularly review and complete all training materials and updates in the Learning Management System (LMS)
- Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
- Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
- Attend and participate in regularly scheduled team meetings

**Perks & Benefits Include**:

- 401k
- Free CPR, First Aid, and AED Training
- Free food handler training and certification (for locations with smoothie bar only)
- Free Chuze Fitness Membership
- Discounts on retail purchases and through vendor partners
- Training and growth opportunities
- Team building events and annual parties
- Additional perks and benefits available for full-time employees

**Qualifications** Required**
- Ability to work a minimum average of 12 hours per week
- Excellent communication skills in person and over the phone
- Attention to detail
- Multitasking skills
- Teamwork-based mindset
- Physical requirements:

- Able to read, write, and speak clearly in English
- Touring the gym: walking and climbing stairs
- Bending, kneeling, and repetitive arm movement
- Standing for long periods
- Computer operations
- Ability to lift at least 50lbs

**Preferred**
- High school graduate or GED
- Customer Service experience Bilingual in Spanish

**Additional Information