Customer Service Billing Representative

4 weeks ago


Austin, United States Texas Medical Liability Trust Full time

**Responsible for the timely and accurate processing of billing duties and providing professional, high-level customer service to policyholders, primarily via telephone.**
- **Manage invoices and notices of cancellations**:

- **Perform daily audits on AR aging and credit balance reports**:

- **Prepare and process refunds daily**:

- **Prepares daily invoice reports, sorts through printed batched invoices, and prepares for delivery to mailroom**:

- **Review billing to ensure accuracy**:

- **Respond to incoming calls and questions**:

- **Provide technical support to policyholders**:

- **Perform outbound courtesy calls to customers**:

- **Hybrid position-in office 1-2 days a week after training is complete, remote other 3-4 days a week**
- **Any offer of employment is conditioned upon satisfactory completion of a background check verification.**_

Pay: $43,000.00 - $46,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Vision insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus opportunities

Application Question(s):

- Do you live in the Austin, TX and/or surrounding areas?

**Experience**:

- Customer Service: 2 years (required)
- Accounts Receivable: 2 years (required)

Work Location: Hybrid remote in Austin, TX 78746



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