Customer Service Representative

2 weeks ago


Austin, United States Four Hands Full time

**Four Hands**

**Customer Service Representative**

**Sales Operations - Austin, TX - Full Time**

Four Hands, a leader in lifestyle home furnishings, is looking to hire a Customer Service Representative in our Austin, TX, headquarters. This position will partner with our Sales Support Team to build and grow our customer relationships. A strong candidate will be a team-oriented self-starter that wants to help us achieve the next level. This position requires an individual who has the desire and drive to fully own their role and responsibilities in the company.

If you have an eye for fashion and a passion for excellence and if you want to join a fun, dynamic team that is at the forefront of the furniture industry then Four Hands is the place for you. Four Hands is a highly progressive company with a great culture and awesome benefits, and we are looking to add to our record-breaking team A successful Customer Service Representative at Four Hands will know how to execute all the responsibilities of the position and:

* Want to delight customers with best in class service

* Demonstrate a pleasant and friendly style

* Be able to communicate clearly, both written and verbal

* Work accurately, with an eye for detail

* Focus on building long-term relationships with the customer

**IN THIS ROLE**

* Interact with customers by telephone or email in order to provide information about products, order status, order processing, or obtaining additional information for customer service issue resolution

* Interact with our internal CRM and ERP systems

* Coordinate customer needs by working with all departments within the company to achieve total customer satisfaction

* Maintain and nurture strategic relationships with all Four Hands departments including Sales Operations, Logistics, Marketing and Supply chain

* Improve customer service quality by studying, evaluating, redesigning and reimagining processes

* Uphold our Core Values and be a valuable member of the Four Hands Team

* Other duties as assigned by Management

**THE IDEAL PERSON**

* 2+ years of customer service experience

* Bachelor's Degree preferred

* CRM experience preferred

* Proficient in Microsoft Office with an emphasis on Outlook and Excel

* Ability to multitask effectively and efficiently and stay organized and focused in a fast-paced environment

* Exhibit a friendly and helpful manner and be able to work well with others in a team environment

* Excellent organizational skills

* Ability to make decisions and work independently

* Active and engaged listener, with the ability to clearly and concisely communicate with various audiences

Apply: Customer Service Representative * Required fields First name* Last name* Email address* Location Phone number* Resume* or

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or

Paste your resume here or

Cover Letter LinkedIn **profile URL:** Desired salary* In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye* References: Please enter names and contact information: The following questions are entirely optional. Voluntary Self-Identification of Disability Voluntary Self-Identification of Disability Form CC-305

OMB Control Number 1250-0005

Expires 5/31/2023 We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. *Disabilities include, but are not limited to:*

* Autism

* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS

* Blind or low vision

* Cancer

* Cardiovascular or heart disease

* Celiac disease

* Cerebral palsy

* Deaf or hard of hearing

* Depression or anxiety

* Diabetes

* Epilepsy

* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome

* Intellectual disability

* Missing limbs or partially missing limbs

* Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)

* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Please check one of the boxes below: YES, I HAVE A DISABILITY, OR HAVE A HISTORY/RECORD OF HAVING A DISABILITY

NO, I DON'T HAVE A DISABILITY, OR A HISTORY/RECORD OF HAVING A DISABILITY

I DON'T WISH TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Your Name Today's Date I consent to be contacted over SMS/Text for this job.



  • Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...


  • Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...


  • Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...


  • Austin, United States City of Austin Full time

    Austin Public Health is currently seeking a highly motivated Customer Service Representative to join our dynamic team. In this role, you will provide essential support to our internal Environmental Health Officers and customer service unit. The ideal Customer Service, Customer Service Representative, Representative, Public Health, Mental Health, Retail,...


  • Austin, United States Addison Group Full time

    Customer Service Representative Austin, TX Contract to Hire $18-20/ hour Addison Group has immediate openings for a Customer Service Representative. In this position you will be answering 50+ incoming calls per day, assisting customers with with orders and complaints, provide order status to customers, and hit all call metrics. Must be willing to start...


  • Austin, United States Addison Group Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeAustin, TXContract to Hire$18-20/ hourAddison Group has immediate openings for a Customer Service Representative. In this position you will be answering 50+ incoming calls per day, assisting customers with with orders and complaints, provide order status to customers, and hit all call metrics. Must...


  • Austin, United States Accent Full time

    ** Customer Service Representative** **Job Category****:** Information Technology **Requisition Number****:** CUSTO02841 Showing 1 location **Job Details** **Description** **Fueling People To Be Their Best** is a leading food service operator headquartered in Austin, Texas. We operate 8 branches across 9 states priding ourselves on exceptional customer...


  • Austin, United States Wcnorthwest Full time

    Customer Service Representative page is loaded **Customer Service Representative** locations5150-Austin time typeFull time posted onPosted Today job requisition idR-44214 ****Job Title**** Customer Service Representative****Primary Location**** Austin, Texas****Employee Type**** Employee****Job Description**** We are looking for a ******Customer Service...


  • Austin, United States FASTSIGNS #11603 Full time

    Job DescriptionJob DescriptionFASTSIGNS #11603 is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be the initial contact with current as well as prospective customers in our FASTSIGNS...


  • Austin, United States Atlas Credit Co. Full time

    **Company History** Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of financial assistance since 1968. Our core values are community and family driven, which is the backbone of our company. Here at Atlas Credit, we hold a...


  • Austin, United States Airport Finance Full time

    AF Management Services is looking for a Customer Service Representative to help run Airport Finance at our central Austin, TX location. We ask that our Customer Service Representative be organized, friendly, and reliable. You will be interacting with current and potential customers in person and over the phone. You will be working with our customers from...


  • Austin, United States Wise Up Creative Full time

    Job Title: Customer Service Representative Location: Austin, TX Company: WiseUp Creative Job Description:Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about providing exceptional customer service, resolving inquiries efficiently, and ensuring customer...


  • Austin, United States FastSigns Full time

    FASTSIGNS #11603 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...


  • Austin, United States City of Austin Full time

    Position Information **Posting Title** - Customer Service Representative**Job Requisition Number** - COA091803**Position Number** - 115462**Job Type** - Full-Time**Division Name** - APH Consumer Protection**Minimum Qualifications** - Graduation from an accredited high school or equivalent, plus two (2) years of experience in billing, credit counseling, or...


  • Austin, United States Wise Up Creative Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Austin, TXCompany: WiseUp CreativeJob Description:Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about providing exceptional customer service, resolving inquiries efficiently, and...


  • Austin, United States Sir Speedy, Austin, TX Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentBenefits/Perks:Initial and ongoing trainingCompetitive compensationPaid holidays and vacationIndoor and comfortable working environmentCompany Overview:A locally owned and nationally recognized Printing,...


  • Austin, United States U-Haul Full time

    Location: 8710 Burnet Rd, Austin, Texas 78757 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Austin, United States Cold Is On The Right Plumbing LLC Full time

    Job DescriptionJob DescriptionBusy plumbing & HVAC company in North Lakeway is looking for an amazing Customer Service Representative to join our team!Must be able to multi-task, pay attention to detail, and have excellent customer service telephone skills. Customer service is king!Job Requirements:1. Communicate effectively with customers by email and...


  • Austin, United States Cold Is On The Right Plumbing LLC Full time

    Job DescriptionJob DescriptionBusy plumbing & HVAC company in North Lakeway is looking for an amazing Customer Service Representative to join our team!Must be able to multi-task, pay attention to detail, and have excellent customer service telephone skills. Customer service is king!Job Requirements:1. Communicate effectively with customers by email and...


  • Austin, United States Austin Vet Care at Metric Full time

    Description Position at Austin Vet Care at Metric Austin Vet Care at Metric seeks a Customer Service Representative to join our talented and friendly team! We are looking for an exceptional individual who has strong client service skills and who thrives within a busy, friendly team. The primary responsibility of the Client Service Representative is to...