Customer Service Representative

2 weeks ago

Austin, United States AustinPeopleWorks Full time

Are you an experienced Customer Service professional who is passionate about providing an exceptional customer experience? If you're someone who thrives on organization and self-motivation and delights in meaningful interactions then keep reading to discover how you can become a valued member of our client's team in Austin, TX

About the Company:

With a focus on the research and development of autologous cellular therapy, our client has developed the first system on the market that allows users to regulate and select a desired cell type through a patented collection window and integrated ultra-filtration system. Their products are leading the way in integrated ultra-filtration systems that allow for the processing of bone marrow, peripheral blood, and growth factors at the point of care.

Position Summary:

As a Customer Service Representative, you'll be the heartbeat of our client's customer-centric operations. Your role will be pivotal in ensuring seamless logistics and unparalleled service for our valued customers. From managing inventory flow to processing orders with precision, you'll be the
driving force behind our client's commitment to excellence.

Essential Responsibilities:

  • Collaborate closely with the Customer Service Manager to deliver exceptional service standards
  • Streamline new customer setups and manage customer accounts with finesse
  • Efficiently handle all inbound and outbound orders and inquiries, ensuring timely resolution
  • Utilize software tools for inventory management and order processing with proficiency
  • Foster clear communication channels with our operations team to orchestrate flawless shipments
  • Maintain accurate distributor databases and handle pricing and billing queries seamlessly
  • Facilitate return authorizations and assist customers with hassle-free returns
  • Review pricing contracts and liaise with Finance to ensure billing accuracy
  • Provide invaluable support with distributor case tickets and purchase orders as needed
Education & Experience:
  • Associates degree preferred; high school diploma or GED required
  • 3-5 years of proven experience in customer service and inventory management
  • Previous exposure to the medical device field or manufacturing industry is a plus
  • Proficiency in Microsoft 365 (Word, Excel) is essential
  • Experience with software platforms like Intacct is a definite plus
  • Knowledge of inventory control and invoicing procedures is highly desirable


Why Join Our Client?
  • Innovative Environment: Be part of a team that's shaping the future of healthcare through groundbreaking technology.
  • Collaborative Culture: Join a passionate team dedicated to excellence, where your contributions make a tangible impact.
  • Benefits Package: Enjoy competitive compensation, comprehensive benefits, and perks that reward your hard work.


If you're ready to embark on an exciting journey with our client and make a difference in healthcare, we want to hear from you Take the first step towards a rewarding career by applying now. Let's shape the future of healthcare together

Who is AustinPeopleWorks?

AustinPeopleWorks provides interim and outsourced HR & Recruiting services and serve companies that need expertise operating and building their people infrastructure.

  • Customer Service Representative

    2 weeks ago

    Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Customer Service Representative

    2 weeks ago

    Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Customer Service Representative

    3 days ago

    Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Customer Service Representative

    5 days ago

    Austin, United States City of Austin Full time

    Austin Public Health is currently seeking a highly motivated Customer Service Representative to join our dynamic team. In this role, you will provide essential support to our internal Environmental Health Officers and customer service unit. The ideal Customer Service, Customer Service Representative, Representative, Public Health, Mental Health, Retail,...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Addison Group Full time

    Customer Service Representative Austin, TX Contract to Hire $18-20/ hour Addison Group has immediate openings for a Customer Service Representative. In this position you will be answering 50+ incoming calls per day, assisting customers with with orders and complaints, provide order status to customers, and hit all call metrics. Must be willing to start...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Addison Group Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeAustin, TXContract to Hire$18-20/ hourAddison Group has immediate openings for a Customer Service Representative. In this position you will be answering 50+ incoming calls per day, assisting customers with with orders and complaints, provide order status to customers, and hit all call metrics. Must...

  • Customer Service Representative

    3 days ago

    Austin, United States Accent Full time

    ** Customer Service Representative** **Job Category****:** Information Technology **Requisition Number****:** CUSTO02841 Showing 1 location **Job Details** **Description** **Fueling People To Be Their Best** is a leading food service operator headquartered in Austin, Texas. We operate 8 branches across 9 states priding ourselves on exceptional customer...

  • Customer Service Representative

    1 week ago

    Austin, United States Wcnorthwest Full time

    Customer Service Representative page is loaded **Customer Service Representative** locations5150-Austin time typeFull time posted onPosted Today job requisition idR-44214 ****Job Title**** Customer Service Representative****Primary Location**** Austin, Texas****Employee Type**** Employee****Job Description**** We are looking for a ******Customer Service...

  • Customer Service Representative

    2 weeks ago

    Austin, United States FASTSIGNS #11603 Full time

    Job DescriptionJob DescriptionFASTSIGNS #11603 is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be the initial contact with current as well as prospective customers in our FASTSIGNS...

  • Customer Service Representative

    4 days ago

    Austin, United States Atlas Credit Co. Full time

    **Company History** Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of financial assistance since 1968. Our core values are community and family driven, which is the backbone of our company. Here at Atlas Credit, we hold a...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Airport Finance Full time

    AF Management Services is looking for a Customer Service Representative to help run Airport Finance at our central Austin, TX location. We ask that our Customer Service Representative be organized, friendly, and reliable. You will be interacting with current and potential customers in person and over the phone. You will be working with our customers from...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Wise Up Creative Full time

    Job Title: Customer Service Representative Location: Austin, TX Company: WiseUp Creative Job Description:Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about providing exceptional customer service, resolving inquiries efficiently, and ensuring customer...

  • Customer Service Representative

    3 days ago

    Austin, United States FastSigns Full time

    FASTSIGNS #11603 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...

  • Customer Service Representative

    1 week ago

    Austin, United States City of Austin Full time

    Position Information **Posting Title** - Customer Service Representative**Job Requisition Number** - COA091803**Position Number** - 115462**Job Type** - Full-Time**Division Name** - APH Consumer Protection**Minimum Qualifications** - Graduation from an accredited high school or equivalent, plus two (2) years of experience in billing, credit counseling, or...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Wise Up Creative Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Austin, TXCompany: WiseUp CreativeJob Description:Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about providing exceptional customer service, resolving inquiries efficiently, and...

  • Customer Service Representative

    5 days ago

    Austin, United States Sir Speedy, Austin, TX Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentBenefits/Perks:Initial and ongoing trainingCompetitive compensationPaid holidays and vacationIndoor and comfortable working environmentCompany Overview:A locally owned and nationally recognized Printing,...

  • Customer Service Representative

    7 days ago

    Austin, United States U-Haul Full time

    Location: 8710 Burnet Rd, Austin, Texas 78757 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Cold Is On The Right Plumbing LLC Full time

    Job DescriptionJob DescriptionBusy plumbing & HVAC company in North Lakeway is looking for an amazing Customer Service Representative to join our team!Must be able to multi-task, pay attention to detail, and have excellent customer service telephone skills. Customer service is king!Job Requirements:1. Communicate effectively with customers by email and...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Cold Is On The Right Plumbing LLC Full time

    Job DescriptionJob DescriptionBusy plumbing & HVAC company in North Lakeway is looking for an amazing Customer Service Representative to join our team!Must be able to multi-task, pay attention to detail, and have excellent customer service telephone skills. Customer service is king!Job Requirements:1. Communicate effectively with customers by email and...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Austin Vet Care at Metric Full time

    Description Position at Austin Vet Care at Metric Austin Vet Care at Metric seeks a Customer Service Representative to join our talented and friendly team! We are looking for an exceptional individual who has strong client service skills and who thrives within a busy, friendly team. The primary responsibility of the Client Service Representative is to...