Front Desk Coordinator

2 weeks ago

Portland, United States Maine Dentistry - Do Dental Differently Full time

**Front Desk Coordinator**

Maine Dentistry, voted **"Best Place to Work in Maine"** in **2021**, **2022**, and **2023**, is looking for an experienced **Front Desk Coordinator in Portland, ME.** If you value a healthy work/life balance, a positive and collaborative work environment, and providing excellent patient care, you may be a good fit for our team.

**What you will do**:

- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer phone calls, schedule appointments, and provide information to callers.
- Maintain patient records and ensure accuracy of information.
- Manage patient check-in and check-out processes.
- Coordinate with medical staff to ensure smooth patient flow.
- Handle patient inquiries and resolve any issues or concerns.
- Assist with insurance verification and billing processes.
- Perform general administrative tasks such as filing, faxing, and scanning documents.
- Manage inventory of office supplies and place orders as needed.
- Coordinate and oversee office events and meetings.

**What we offer**:
day shift

Work setting: In person/office

**Salary**: $41,600 - $54,080 per year
- 401(k) and 401(k) matching (up to 4%)
- Up to 4 weeks of paid time off
- 7-9 paid holidays per year
- Production Bonus
- $500/month stipend for healthcare expenses
- Team outings and events

**What you need**:

- Previous experience working in a dental office or medical receptionist role is preferred.
- Excellent phone etiquette and communication skills.
- Strong organizational skills with the ability to multitask effectively.
- Proficiency in computerized systems for scheduling and managing patient records.
- Ability to maintain confidentiality of patient information.
- Detail-oriented with a high level of accuracy in data entry and record keeping.
- Strong problem-solving skills and ability to handle difficult situations with professionalism.
- Ability to relocate to Portland, ME before starting work (required)

Pay: $41,600.00 - $54,080.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Paid time off

Schedule:

- Day shift

Work Location: In person

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