Front Desk Assistant Manager

3 weeks ago


Portland, United States Portland State University Full time

The Front Desk Assistant Manager collaborates with the Front Desk Manager to optimize front desk operations. As the front desk is the hub of the hotel and where lasting impressions are made, the person in this position must be cognizant of their leadership by example and consistently demonstrate a spirit of hospitality. This includes when problem solving, resolving conflicts, and following through on guest and employee needs.

In order to focus on smooth daily operations, the person in this position will work at the front desk regularly. Other duties include assisting with hiring, training, coaching, counseling, one-on-one employee meetings, and evaluations.

This role requires the willingness and availability to work any shift, so learning Night Audit and Night Porter roles will be an important part of training, in order to be a resource for filling in if/when needed.



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