Relocation Specialist

2 weeks ago

Saint Charles, United States Corpay Full time

What We Need
Corpay is currently looking to hire a Relocation Specialist within our ALE division. This position falls under our lodging line of business and is located in St. Charles, IL. In this role, you will seek and secure temporary housing for displaced Insurance Policyholders and their families by building relationships and providing exemplary customer service. This is a great opportunity if you are looking for a challenging role with unlimited earning potential while serving families in need.
How We Work
As a Relocation Specialist, you will be expected to work in an office/hybrid environment. Corpay will set you up for success by providing:

- Assigned workspace in location office set up
- Company-issued equipment
- Formal, hands-on training

Role Responsibilities

**The responsibilities of the role will include**:

- Assessing housing needs and locating available long-term housing for displaced policyholders and their families, including factors such as pets, distance, accessibility, and policy limits, among others.
- Displaying empathy, care, and compassion while building rapport with policyholders throughout the relocation process.
- Coordinating all logistics for families, including move-in, furniture delivery, utility set-up, and security deposits.
- Coordinating support and approvals on behalf of the family, working directly with internal and external teams to source appropriate housing in a timely manner.
- Working with property management teams, landlords, and customers to resolve any issues following move-in.
- Negotiating short-term leases with property management companies and landlords.
- Managing all necessary paperwork and detailed documentation to finalize the family’s relocation and support their needs through the process.
- Maintaining policyholder files with continued updates and changes.

Qualifications & Skills
- College degree preferred.
- Two plus years of job-related experience preferred.
- Computer proficiency in Microsoft Office Excel, Word, and Outlook.
- Customer database experience is a plus.
- Excellent verbal & written communication skills, highly organized, strong problem-solving skills, ability to multitask, and team player.
- Attention to detail and accuracy are critical skills for this position.
- Exhibits strong business acumen and sound judgment.
- Able to establish and maintain healthy working relationships among team members in the course of work.
- Self-driven and motivated towards meeting personal and organizational goals.

**About the Company**:
FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.
- $2.8B Annual Revenue
- 800,000 Directly Served Business Clients
- 9,700+ Employees

(as of December 31, 2021)

Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics: customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.

**FLEETCOR enjoys global recognition including**:

- Forbes Global Growth Champion - FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista
- Forbes World’s Most Innovative Companies - FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row
- Fortune 1000 Company - FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking #872
- S&P 500 - In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks

Our Mission

Create better ways for businesses and their partners to pay their expenses

Our Strategy

FLEETCOR will continue double-digit revenue growth by executing on four growth planks:

- Sell More New Clients. FLEETCOR will continue growing sales by investing more in proven sales channels and bringing more prospects into the funnel.
- Increase Revenue per Client. FLEETCOR will continue increasing its share of customer wallets through network expansion and cross-sell of add-on solutions.
- "Beyond" Adjacent Segments. FLEETCOR will continue extending its existing business into adjacent spaces to broaden its market opportunity.
- Launch New Platform Business. FLEETCOR has launched its "new platform business" integration "Expense Ma

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