HR Operations Analyst

2 weeks ago

Chicago, United States OpenGov Full time

This role involves working closely with HR leadership to streamline operations and enhance the efficiency of HR practices. This role supports Workday system workflows, auditing for data accuracy, compliance reporting, employee inquiries, verifications of employment, compliance, and support with additional administrative tasks as needed, such as benefits and immigration.

**Responsibilities**:

- Support and maintain the HCM system to ensure data accuracy and security.
- Provide support to Workday users by resolving issues and answering queries regarding system functionality.
- Develop and assist in the development of training materials for users to enhance their understanding and efficient use of the HCM system.
- Serve as an employee advocate to handle employee inquiries, verifications of employment, compliance, and support with additional administrative tasks.
- Analyze data to identify trends, make recommendations for improvements, and support decision-making processes.
- Identify inefficiencies in HR processes and recommend innovative solutions for process enhancement.
- Collaborate with HR team members to implement process changes that increase efficiency and improve the employee experience.
- Continuously assess and provide feedback to the HR Technology team regarding Workday processes and workflows to improve efficiency and user satisfaction.
- Ensure HR practices are compliant with federal, state, and local regulations.
- Assist in the development and implementation of HR policies and procedures.
- Support system testing and preparation for annual cycles and programs such as performance management, where applicable.
- Generate, update, and maintain reports for cross functional partners as needed.
- Assist in supporting HR programs, processes and initiatives, such as performance management, compensation, benefits, and immigration.

**Requirements and Preferred Experience**:

- Bachelor's degree preferred
- At least 3-5 years of experience within Human Resources
- Workday administrator experience preferred.
- Ability to handle confidential information with discretion.
- Strong analytical and problem-solving skills, attention to detail, and resourcefulness
- Intermediate Excel proficiency.
- Experience providing back office administrative and transactional support for different types of HR functions preferred
- Excellent verbal and written communication and organizational skills.
- Independent self-starter who can work with mínimal direction and isn't afraid to make recommendations to improve processes.
- Must have the ability to remain focused, professional, tactful, committed to confidentiality and discrete when handling sensitive and/or confidential information.

LI-DNI

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