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Operation Director Assistant

4 months ago

San Diego, United States Hydro H2O Full time

**Company Overview**:
**Position Overview**:
We are seeking a motivated and enthusiastic Operation Director Assistant Intern to join our team. As a Operation Director Assistant, you will have the opportunity to gain hands-on experience in various aspects of our business operations, including marketing, sales, customer service, and product development. This internship is designed to provide exposure to the inner workings of a growing e-commerce brand and offer valuable learning opportunities for career development.

**Responsibilities**:
1. **Assist with Marketing Initiatives**:

- Conduct market research and analysis to identify trends, competitors, and consumer preferences.
- Assist in data collection and analysis, forms and report creation.

2. **Support Sales Efforts**:

- Collaborate with the sales team to maintain customer relationships and address inquiries or concerns.
- Assist in preparing sales materials, presentations, and reports for clients and stakeholders.
- Help manage inventory levels and coordinate with suppliers to ensure product availability.

3. **Customer Service and Support**:

- Assist in resolving customer issues or complaints and escalate complex issues to the appropriate team members.
- Monitor customer feedback and reviews to identify areas for improvement and opportunities to enhance the customer experience.

4. **Contribute to Product Development**:

- Provide feedback and insights on product features, designs, and packaging.
- Stay updated on industry trends and innovations in sustainable packaging and hydration products.

5. **Team Communication**:

- Act as liaison of different departments both internal and external.
- Assist the Operation Director to execute projects and monitor the project status.

**Qualifications**:

- Could read and write Mandarin Chinese.
- Experience in Sales and Marketing would be a plus.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Detail-oriented with a proactive attitude and eagerness to learn.
- Passion for sustainability and environmental conservation is a plus.

**Location**:

- The position is based at our headquarters in San Diego

**Application Process**:

- To apply, please submit your resume and a cover letter outlining your interest in the position and relevant experience.

Pay: $40,000.00 - $58,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- In-person
- Office

Application Question(s):

- Are you willing to undergo a background check, in accordance with local law and regulations?

**Language**:

- Chinese and English (required)

Ability to Commute:

- San Diego, CA 92121 (required)

Work Location: In person