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Supervisor, Ad Operations

2 months ago

Chicago, United States Starcom Full time

**Company Description**

Starcom Ad Tech is the heart of digital advertising here at Starcom. Ad Tech continues to grow because we are experts in the art of trafficking digital ad campaigns, skilled at fighting ad fraud, and outstanding optimizers. We are looking for individuals who love tech, are intellectually curious, can work well with others and on their own, and prefer proactive over reactive.

The Supervisor plays a key role in an integrated team responsible for account specific technical implementation of digital campaigns including display trafficking, video trafficking, research partner coding, tagging, etc. of digital media campaigns. The Supervisor is responsible for contributing to the design, development, and execution of campaign operational process with both internal and external contacts to ensure digital media plans meet client specified expectations.

**Responsibilities**:

- Oversee global Ad Tech Associates and support the media and creative teams to activate digital campaigns (display, video, social, mobile)
- Co-lead strategic conversations with client and media teams around technology integrations that can improve efficiency, range or quality of data, or support new media
- Support Associates in the basic aspects of the trafficking process, including connecting placements to creatives, setting up consistent configurations, and collecting clean data. Lead the more complex aspects of trafficking, including Floodlight tags, DMP integrations, network upgrades, and more
- Lead conversations with the media team on ways to work faster and smarter.
- Collaborate with fellow Ad Tech Managers on process to prevent errors, to ensure consistency, to create a QA checklist
- Collaborate with vendors on behalf of creative agencies when troubleshooting is required
- Become a Subject Matter Expert on any number of technologies; keep yourself and the team up to date on the ever-evolving media landscape through regular research and writing POVs
- You may work across multiple clients, in which case we want you to share the best practices of each with the rest of the group in order to improve our output and standardize our work
- Assist clients in technology tests such as verification partners, and mobile ad servers
- Be responsible for holding media teams and creative agencies to execution timelines

**Qualifications**
- Bachelor’s degree or higher preferred in technology, marketing, computer engineering, web development, mathematics, or equivalent
- Minimum of 3-5 years of experience in digital media (agency or publisher side)
- Previous team management experience is a plus
- A passion and/or skill for training and development, as the role involves both doing your work and supporting others on the team in their pursuit of excellence
- Experience with digital platforms -knows the ins-and-outs of second-and third-party vendors, ad servers of all stripes (display, video, social, mobile), Tag Management Systems (GTM, TagMan, Signal, etc.), and/or VVF vendors (viewability, verification, and fraud prevention)
- Starcom clients are primarily DCM users, but if you know Sizmek or Atlas, or another similar ad server, please tell us. Also don’t be shy about your expertise with floodlights, rich media, etc.
- Knowledge/experience with the Doubleclick Digital Marketing suite (DDM) and/or Google 360 suite helps
- Skills in QA’ing ad tags and conversion tags in a browser environment or tag diagnostic tool are pretty key
- Proficient in Microsoft Office suite, particularly PowerPoint and Excel(it’s all about filtering and pivoting)

**Additional Information**
Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

The Power of One starts with our people To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a yea