Customer Service Representative

3 weeks ago

Glendale, United States Bumble Bee Plumbing, Inc. Full time

Customer Service Representative CSR

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

**Who We Are**
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the valley. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

**What We Do**
We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing.

**The Big Task**
You will promote the highest level of customer satisfaction by converting incoming and outgoing customer calls into booked service appointments.

**Key Sub Tasks**
- You will need to learn the call script in order to sound professional and authentic when speaking with our

customers.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete, detail-oriented, and accurate information.
- Maintain communication with dispatch and your manager.

**Desired Skills and Experience**
If you can achieve the above and you find it fun and challenging - you have just the right amount.

**What We Offer**
- Our top performers are among the highest-paid in the valley. You’ll have unlimited earning potential.
- Medical Insurance - we pay a tiered portion of you and your family's insurance premiums for health, dental, and vision, based on tenure. We also provide short-term disability, paid time off and vacation to all employees.
- 401k Plan with a company match
- A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Bumblebee Plumbing.

Equal Opportunity Employer

**Office is located at 75th Avenue and Northern

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