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Customer Service Representative
1 week ago
Christian Brothers AC, Plumbing, and Electrical is family owned and one of the top service providers in Phoenix, Arizona and the surrounding areas. We've been serving the valley since 1976. Our company is searching for enthusiastic Customer Service Representatives who want to be a part of a team.
We offer top of the line products and services, so we need top of the line Customer Service Representatives who genuinely care about the customer and see this opportunity as not "just a job," but a career.
Responsibilities
Inbound/Outbound call scheduling while utilizing a formatted script with an emphasis on detail and accuracy
Schedule MUST be flexible – Saturday rotation included
Business hours are 7:00 a.m. to 6:00p.m, Monday-Friday
All office employees work a rotating schedule to cover the opening, closing, and swing shift
Participate in team training
Must be a team player
General office duties
What We Need From You
Experience with customer service.
Experience with customer concern resolution.
IT competent, particularly in Microsoft Office including Excel, Word, and Outlook.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communication skills, and experience in applying them in a workplace setting.
Personality that is compatible with a fast-paced, goal-driven environment.
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