Vp, Operations

2 weeks ago


El Segundo, United States Haus Labs by Lady Gaga Full time

Job Title: VP, Operations

**Salary**: $190,000-$220,000

Department: Operations

Manager: COO

Who We Are

Launched by Lady Gaga, Haus Labs is a vegan and cruelty-free cosmetics brand with a mission of spreading kindness, bravery, and creativity. Filled with versatile products that encourage self-expression, this collection boasts high-impact eye makeup, lipsticks, highlighters, and more. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive, equal opportunity workplace.

Overview

In this role, you will lead a diverse team across new product innovation, supply chain and inventory planning. You are accountable for building and motivating the team, delivering key programs on time and developing tactical and strategic plans to maintain a supply chain competitive advantage for Haus Labs. You will work collaboratively with cross-functional teams as well as external partners to ensure product readiness and on-time delivery throughout the supply chain and ultimately to the end customer. Ideally, you will have experience in a fast-paced environment and be excited by the development of new processes and approaches to support growth and performance improvements.

In addition, this role works with leaders at all levels of the organization and manages a team who are accountable for supply chain and operational needs. It is critical to lead this high-performance team by developing a clear vision for the supply chain operations functions and setting clear direction for the team, as well as fostering a culture of skills development, coaching, and support. This includes establishing long-range objectives and strategies for the supply chain operations team, monitoring performance against objectives and providing feedback to achieve growth within the team.

What You’ll Do

**New Product Innovation**
- Oversee the New Product Introduction Stage Gate process, from project initiation to completion of commercialization for all new product launches, adhering to cost, inventory on-hand targets and timelines
- Accountable for delivering key programs on time and in full
- Collaborate cross-functionally with internal and external stakeholders, including Marketing, Product Development, Packaging, Regulatory, Finance, Sales Channel, Third Party Manufacturers and Suppliers
- Own development timelines and ensure team members are held accountable to tasks
- Highlight and manage risk awareness and mitigation plans with Leadership Team
- Create and own launch post-mortem process and implement learnings
- Create and guide the implementation of new process to support the teams
- Build, develop and retain New Product Innovation team; providing guidance and support to ensure development and growth
- Ad-hoc tasks to help drive the project forward

**Supply Chain**
- Own execution of component and finished goods production plans and delivery schedules in support of optimized inventory, timelines and costs
- Accountable for total cost to serve, planning and strategic plans to keep supply chain a competitive advantage
- Proven success record on supplier relationship management. Create, foster and own strong working relationships with suppliers and contract manufacturing partners.
- Communicate with key internal cross-functional stakeholders to support a consistent flow of information, visibility to any potential problems and smooth operation of the overall supply chain, avoiding any supply disruptions.
- Work with demand planners & channel operations on balancing supply availability to enable sales opportunities & responsive solutions to changes in demand. Ensure a balanced level of inventory to minimize excess and obsolete inventory as well as avoid stock outs.
- Own supplier performance evaluation through reporting metrics (e.g., schedule adherence, on-time delivery, production rates of finished goods) and facilitating performance conversations with the manufacturers
- Identify current and anticipated supply bottlenecks and work with internal and external stakeholders to develop solutions or sourcing alternatives.
- Identify opportunities and develop a plan to reduce manufacturing and logistics costs, optimize timelines, and minimize supply chain complexity in support of the Company’s financial and strategic growth plans.

What We Are Looking For

**Qualifications**
- Planning, order to cash and logistics experience in relevant beauty or CPG brand
- Proven success record in supplier relationship management and established relationships with key beauty manufacturers and packaging suppliers
- 12+ years of experience in supply chain and operations with a focus in product operations in beauty or related consumer products industry
- Experienced leader to hire, train and manage a team of supply chain and operations professionals
- Proven track record of leading teams through process improvements, change management


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