Program Coordinator

2 months ago

Chicago, United States Northwestern University Full time

This position supports the Applied Malaria Modeling network (AMMnet), a global community of malaria modelers interested in knowledge exchange, capacity development in malaria-endemic countries, and providing excellent technical support for malaria programs to promote evidence-based decision-making. The position supports AMMnet administrative needs including management of virtual and in-person events, newsletter, membership, leadership and committee meetings, website, and social media.

**Specific Responsibilities**:
Administration
- Manages day to day operations.
- Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
- Manages design and development of program databases; compiles & analyzes data; prepares reports.
- Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
- Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
- Acts as liaison to IT to ensure technology systems are properly installed & maintained.
- Procures supplies team which may include using iBuyNU, contact with vendors, and purchases made through IT

Budgets & Financial
- Participates in budget preparation.
- Maintains budget & associated analysis & reports.
- Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
- Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
- Processes transfer &/or appropriation charges & may balance &/or close accounts.
- Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e
- mail from customers/vendors; corrects or escalates.

Communication, Outreach & Recruitment
- Develops coordinated, consistent marketing and brand messages.
- Creates state-of-the-art website.
- Incorporates social media and networking into program/project aspects as appropriate.
- Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
- Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
- Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.

Evaluation
- Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
- Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
- Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
- Implements corrective actions required as a result of surveys or other indicators.

Events
- Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
- Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
- Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Faculty Support
- Arranges colloquium & seminar coordination, & faculty travel planning.
- Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading.

Grants & Contracts
- Partners with NU development office and grant manager to identify and seek program funding.
- Prepares proposals; provides administrative guidance for grant preparations including budgets and justifications.
- Identifies grant funding.

Program Development
- Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
- Manages academic quality and continued growth and expansion.
- Identifies & obtains external expertise as needed and works with content experts for current and new programs.
- Reviews programs/projects to increase efficiencies to support growth.
- Manages speaker selection, communication, and topic development.
- Leads program/project updates and improvements.

Strategic Planning
- Administers & maintains existing strategic plans.
- Participates with area/unit senior staff in the conceptualization, development and presentation o

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