Current jobs related to Lead Teller - West Allis - North Shore Bank

  • Lead Teller

    7 days ago

    West Allis, Wisconsin, United States North Shore Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Teller to join our team at North Shore Bank. As a key member of our branch operations team, you will be responsible for coordinating daily activities, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesCoordinate branch operations, including scheduling,...

  • Lead Teller

    4 weeks ago

    West Frankfort, Illinois, United States Peoples National Bank Full time

    Position OverviewPeoples National Bank is in search of a dedicated and customer-focused professional to assume the role of Lead Teller.The ideal candidate will possess experience in banking operations, a background in supervision, strong customer service abilities, and a comprehensive understanding of financial products.This role entails managing the daily...

  • Teller Team Lead

    3 weeks ago

    West Frankfort, Illinois, United States Peoples National Bank Full time

    Job OverviewPeoples National Bank is seeking a highly motivated, customer service-oriented individual to fill the Head Teller position at our organization.Applicants should have experience in teller and operations management, supervisory experience, effective customer service skills, and knowledge of banking products.The successful candidate will be...

  • Financial Institution Branch Supervisor

    4 weeks ago

    West Coxsackie, New York, United States NTNL BK OF COXSACKIE Full time

    Position OverviewRole: Branch ManagerReports to: Chief Retail Banking OfficerSupervises: Tellers/Assistant ManagerA Branch Manager plays a crucial role in effectively overseeing the operations of their branch and leading the staff to provide outstanding customer service. This position holds accountability for all customer engagements at the branch level,...

  • Banking Professional

    1 day ago

    West Springfield, Massachusetts, United States M&T Bank Full time

    Job SummaryWe are seeking a highly skilled Universal Banker to join our team at M&T Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer service and sales experiences to our Consumer and Business Banking customers.Key ResponsibilitiesProvide personalized banking solutions to customers through sales, service,...

  • Sales Associate

    2 weeks ago

    West Des Moines, Iowa, United States Greater Des Moines Partnership Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at the Greater Des Moines Partnership. As a Sales Associate, you will be responsible for providing exceptional customer service and promoting our banking products and services to customers.Key ResponsibilitiesProvide competent and courteous service to existing...

  • Senior Relationship Banker

    1 week ago

    West Jefferson, North Carolina, United States First National Bank of Pennsylvania Full time

    Primary Office Location:1488 Mt. Jefferson Road, West Jefferson, North CarolinaKey Responsibilities:This role is responsible for executing traditional consumer banking tasks for retail banking customers. The incumbent will execute branch leads according to consumer bank standards, successfully complete customer transaction requests, and effectively convert...

  • Armed Vault Custodian

    1 month ago

    West Columbia, United States Loomis Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Relationship Banker

    2 weeks ago

    West Jefferson, North Carolina, United States First National Bank of Pennsylvania Full time

    Primary Office Location:1488 Mt. Jefferson Road, West Jefferson, North CarolinaKey Responsibilities:Develop proficiency in basic consumer banking transactions, account servicing, and lending.Execute branch leads at the direction of the Manager and consistently execute customer transaction requests.Identify opportunities to convert transactions to qualified...

  • Senior Relationship Banker

    2 weeks ago

    West Jefferson, North Carolina, United States First National Bank of Pennsylvania Full time

    Primary Office Location:1488 Mt. Jefferson Road, West Jefferson, North CarolinaKey Responsibilities:The Senior Relationship Banker will be responsible for executing traditional consumer banking tasks for retail banking customers. This includes executing branch leads according to consumer bank standards, successful execution of all customer transaction...

  • Relationship Banker

    2 weeks ago

    West Middlesex, Pennsylvania, United States First National Bank of Pennsylvania Full time

    Primary Office Location:3167 Main Street, West Middlesex, PennsylvaniaKey Responsibilities:Develop proficiency in basic consumer banking transactions, account servicing, and lending.Execute branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to...

  • Relationship Banker

    11 hours ago

    West Mifflin, Pennsylvania, United States First National Bank of Pennsylvania Full time

    Primary Office Location:2204 Lebanon Church Road, West Mifflin, PAKey Responsibilities:Develop proficiency in basic consumer banking transactions, account servicing, and lending.Execute branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to...

  • Banking Center Relationship Banker

    3 weeks ago

    West Hartford, Connecticut, United States Webster Bank Full time

    About Webster BankWebster Bank is a leading commercial bank that has been serving its clients and communities since 1935. Our focus is on putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals.Our ValuesWe are guided by our core values of Integrity, Collaboration, Accountability, Agility, Respect,...

  • Relationship Banker

    3 weeks ago

    West Chicago, Illinois, United States Wintrust Financial Full time

    About Wintrust FinancialWintrust Financial is a leading financial holding company with a strong presence in the Chicago and southern Wisconsin market areas. Our company operates fifteen community bank subsidiaries with over 170 banking locations, providing a wide range of financial services to individuals and businesses.Job SummaryWe are seeking a skilled...

  • Relationship Banker

    2 weeks ago

    West Chicago, Illinois, United States Wintrust Financial Full time

    About Wintrust FinancialWintrust Financial is a leading financial holding company with a strong presence in the Chicago and southern Wisconsin market areas. With approximately $50 billion in assets under management, we offer a unique blend of community banking and sophisticated financial services.Job SummaryWe are seeking a skilled Relationship Banker to...

  • Retail Banking Specialist

    7 days ago

    West Roxbury, Massachusetts, United States TD Bank Full time

    Job Description:The Retail Banker I is a key role in delivering exceptional customer experiences and driving business growth through financial expertise and consultative advice.This position contributes to the achievement of business objectives by identifying and recommending TD solutions that meet customers' financial needs and goals.Key...

  • Armed Vault Custodian

    2 weeks ago

    West Columbia, United States Loomis Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Armed Vault Custodian

    7 days ago

    West Columbia, United States Loomis Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Assistant Bank Manager

    9 hours ago

    West St Paul, United States Associated Bank National Full time

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. We invite you to view the opportunity below. Perform the...

  • Coin Processor

    3 weeks ago

    West Boylston, United States LOOMIS Full time

    Coin Processor Boylston, MA, USA Req #6069 Monday, September 9, 2024 With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career...

Lead Teller

5 months ago

West Allis, United States North Shore Bank Full time

As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it’s our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace twelve times by the Milwaukee Journal Sentinel.

As a mutual company, North Shore Bank isn’t publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.

**SUMMARY**: Responsible for the coordination of the fixed activities of the Branch. Performs office and administrative duties, resolves problems and actively cross-sells bank products and services. Supports and demonstrates the customer service standards set by North Shore Bank. Acts in a supervisory capacity in the absence of the Branch Manager. Some Lead Tellers are assigned as Area Lead Tellers; staff in these roles are assigned a number of branch locations to support.

**ESSENTIAL DUTIES AND RESPONSIBILITIES** North Shore Bank’s Position Descriptions are intended to describe only the major responsibilities of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to insure the success of North Shore Bank.

**Operations**:

- In coordination with Branch Manager, disseminates all operational changes/updates to branch personnel through staff meetings.
- Serves the customer in a professional, courteous, efficient manner through prompt handling of all teller functions. Ensures adherence to NSB customer service standards with both internal and external customers.
- Answers questions from prospects or customers and maintains good customer relations; direct customers to proper employees for answers to more complex problems and inquiries.
- Handles complex and non-routine inquiries by tellers and customers concerning bank policy and operating procedures; researches and solves customer’s problems, referring more difficult situations to the manager.
- Ensures that standard operating procedures and security procedures are being followed and provides guidance and training to branch personnel on operating problems, exceptions and adjustments.
- Ensures that the bank assets, both monetary and non-monetary are safeguarded by adhering to all established policies and procedures.
- May initiate equipment service calls; assists with proper records maintenance.
- Opens and closes the branch.
- Ensures proper scheduling of staff.
- Displays good business judgment when waiving fees within established bank guidelines
- Gives performance feedback to branch manager regarding teller staff.

**Sales**:

- Identifies cross-sell opportunities; makes appropriate referrals and cross-sells on a consistent basis.
- Makes telephone sales calls.
- Acts as a Personal Banker as needed. Sells new or additional products and services that meet customers' needs in a prompt and courteous manner through the new accounts desk, in-aisle solicitation, telemarketing, trade shows, community events and other techniques as appropriate.
- Keeps current with products, services, promotions, policies and procedures.
- Meets or exceeds minimum personal referral goals.
- Helps tellers be accountable for results to meet branch goals.
- Assists with daily sales support as required.
- Prepares and implements monthly sales plans.

**QUALIFICATIONS**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION and/or EXPERIENCE**:
High school diploma or equivalent and one year bank-related operational support experience. Requires demonstrated customer service abilities. Must have demonstrated knowledge of financial concepts. Previous Teller experience preferred.

**OTHER SKILLS and ABILITIES**:
Position requires individual with effective verbal and written communication skills, including listening skills. Individual will need to function within an environment of potential distractions and interruptions which require an ability to remain focused and manage priorities and details. Ability to direct the work of others and provide constructive feedback is essential.

**PHYSICAL DEMANDS**: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accom