Technical Assistant

1 week ago

Eagle Rock, United States HUB International Full time

**About our Company**:
Monarch E&S, a division of SPG Insurance Solutions (Monarch) is a rapidly growing, and successful property and casualty insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to retail agencies across the country with a focus on small to mid-market E&S commercial and specialty personal lines risks.

**About the Position**:
**Essential Duties and Responsibilities**:
Provide and/or assist with audits, binders/invoicing, and endorsements through managing all company correspondence in a timely manner.

Respond promptly to all requests from brokerage team, underwriters, retailers, or managers regarding account servicing issues.

Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships.

Follow departmental procedures with accuracy, efficiency, and meeting compliance standards.

Act as liaison between clients and the underwriter to manage all account documentation.

Initiate cancellation and non-renewal notices according to statutory and contractual requirements.

Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.

Maintain current knowledge of the insurance industry through attendance of virtual workshops, seminars, literature reviews and/or formal continuing education.

Inspections ordering.

Order renewals in company portal.

Other duties as assigned.

Interest or knowledge with Personal lines homeowner property book support.

**Qualifications**:
One year of wholesale insurance experience

High School graduate required; College courses preferred.

Must have experience and knowledge of Commercial Lines E&S products, along with some Personal Lines E&S products.

Previous work experience in the fields of insurance underwriting, customer service, with a successful track record

Excellent written and verbal communication skills

Ability to work well under pressure to meet tight deadlines in a fast-paced environment.

High level of adaptability to meet the needs of various situations.

Strong organization skills, with a high level of detail orientation.

Proficiency in Microsoft Word and Excel and various rating portals.

Technical Assistant experience or three years of general insurance experience

**Preferred Qualifications**:
5 years’ experience with property and casualty lines of business.

Work Location

This work location can be hybrid or remote.

Preferred working hours to support Pacific Standard Time zone.

\#SPG

\#Remote

Department Account Management & Service

**Required Experience**: 2-5 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent

EEOAA Policy

E-Verify Program

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

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