Director of Learning

2 weeks ago

Scottsdale, United States Century Communities Full time

**About Century Communities**

As one of the largest homebuilders in the US, and industry leader in online sales, we know what it takes to be a market gamechanger, and that includes providing you with all the resources, opportunities, and benefits to build a thriving and rewarding career.

**Benefits We Offer**

Team members enjoy an excellent benefits package that includes medical, dental, vision, 401(k) with employer match, paid time off, and sick leave, plus home and mortgage discounts. We also offer competitive salaries with the potential for discretionary bonuses and/or commission structure (depending on the position).

**We Hire the Best**

**What You’ll Do**:
We are looking for a skilled leader to provide operational oversight and to lead our Divisional/Regional training function. This position will work cross-functionally with stakeholders to develop comprehensive content and to build a training management strategy company wide. Objectives:

- Decrease learning curve for each new hire
- Improve turnover rates
- Improve Overall Performance
- Mitigate Risk
- Improve employee engagement and overall culture at the Department/Region level as well as Company Wide.
- Imbed development in all on-boarding initiatives

**Your Key Responsibilities Include**:

- Create and implement a robust, two phased on-boarding program/platform that will follow an employee through their first 90 days.
- First phase - traditional new hire orientation including policy, benefits, and HR overview
- Second phase - define the on-boarding process - hand off to the Department/Division/Region for job specific duties, goals, and objectives
- Create a survey/reporting process that will aide in measuring the results that will aide in performance management and to an improved on-boarding program.
- Monitor, track, and follow-up on all training required in the first 90 days of employment.
- Create and build training plans for teams and individuals to ensure company compliance guidelines are met.
- Develop a compliance and/or required training calendar for each position. Once complete each position will have as part of its workday profile required training and timeline. The training calendar will be part of the on-boarding process, and the Director of L&D will be responsible for tracking and following up with each employee to ensure that they have completed all the required training timely.
- Collaborate with Corporate and Division leadership to identify and prioritize learning needs and develop effective programs to build manager capability and support employee development.
- We ask managers to identify training needs and discuss each of their employees training requests during their one-on-one performance review meeting. It will be the responsibility of this position to run reports look for patterns in training requests/needs and develop training that can be utilized by all employees that would benefit from the training. For example, we notice that multiple managers have requested training that would improve both written and verbal communications.
- After analyzing the training needs identified through the performance review process the Director of L&D will recommend training that will be maintained within our LMS library, where employees and managers can access and participate in trainings that are relevant to their needs.
- Respond to one-off training needs that are identified through specific employee’s performance improvement plans, or individual development needs. Work directly will all Managers and HR Business Partners in determining training needs
- For shared services departments or specific functional areas, the Director of L&D will first meet with the department to fully understand what it is they want to accomplish and will recommend training to the Department Head or Leader. Included in the recommendations will be options for virtual training, in-person training, or purchased training modules.
- Become a resource to construction, sales, and safety as they develop training programs.
- The Director of L&D will be a resource to Construction, Sales, and Safety as they determine the training needs for, each of their teams. Their involvement can be as simple as aiding in the implementation of the team training, and the tracking of employees trained to drafting the scope of training, developing the training module or aid in the facilitation of the training using either internal or external facilitators.
- Work with leadership and Human Resources to develop training programs and/or acquire training materials.
- Drive a cohesive strategy to map and address future learning and compliance needs.
- Manage analytics and feedback to maximize access, utilization, and ROI.
- Foster a culture of continuous learning and process improvement.
- Assure all training materials are consistent in message and voice.
- Performs other duties as assigned.

**What you have**:

- Bachelor’s Degree or equivalent practical experience related to Traini

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