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Vice President of Operations

2 months ago

Madison, United States Second Harvest Foodbank of Southern Wisconsin Full time

Description:
At **Second Harvest**, we believe that healthy food belongs to us all.

Since 1986 we have supported our neighbors to achieve food security across 16 counties in southwestern Wisconsin. As a food bank, we work with a network of over 300 food distribution partners to achieve our strategic goals of nutrition security and food equity for all.

**Vision** - Everyone in our Community has enough nutritious food to thrive.**Mission** - Second Harvest exists to end hunger in southwestern Wisconsin.**Values** - Integrity | Trust | Humility | Inclusion | Equity | Innovation
**Summary**:
The Vice President of Operations (VPO) is accountable for directing and managing multiple departments within Second Harvest Foodbank (SHF). This includes procurement, strategic operational planning, operational oversight, risk management, IT, facilities planning and forecasting, and budgeting. The VPO reports directly to the President and is an active member of the Department Directors Team.

With a focus on balancing efficiency and effectiveness, the Vice President of Operations works to optimize resources, manage budgets, and drive continuous improvement across various departments. They are a key decision-maker and hold considerable influence over the operational health and scalability of the organization.

This VPO should be comfortable navigating a complex and evolving non-profit organization. They must be committed to equity, diversity, and inclusion, and will ensure our operations are aligned with and actively participate in SHF achieving its vision, mission, and strategic goals, while remaining committed to its values.

**Position Responsibilities & Essential Functions**
- Lead department operations related to the vision, mission, and values of SHF with oversight by the CEO.
- Develop and implement business strategies to improve operational efficiencies from procurement to distribution of food.
- Manage operating budgets, including cost analysis, and forecasting to support decision-making.
- Lead and motivate operations management teams to achieve excellence in performance and service delivery
- Collaborate with SHF leadership team to align operations with the overall business strategy and objectives
- Drive continuous improvement initiatives to enhance productivity, reduce waste and streamline operations
- Develop, monitor, and analyze key performance indicators (KPI's) to identify areas for thoughtful and measurable improvement.
- Ensure that health and safety regulations are followed to provide a safe working environment for employees and volunteers
- Exemplify and facilitate effective communication and collaboration across departments to ensure operational cohesiveness

**The following areas of responsibility are in collaboration with managers and directors from within and outside of the operations team**:
**Food Resourcing - Purchasing and Donations**
- Forecasting, trends, relationship management, budgeting
- Strategic partner in the engagement with donors, communities and organizations related to food sources, and contractual implementation.
- Acts as a liaison as needed and necessary with both internal and external customers.

**Business Systems Management**
- Provide oversight for organizational information technology strategy, including platforms and systems, data management structures and warehousing, connectivity, and communications systems.
- Supervise the Business Data and Process Analyst in documenting business processes and managing data workstreams.
- Drive and oversight of the implementation of strategies that support the organization's access and use of data in all decision making.
- Provide executive oversight regarding the organizational data warehousing and lead the organization on data strategies and systems.

**Organizational Risk Management**
- Document and implement organizational risk management plan, including active management of mitigation strategies.
- Develop and maintain business continuity plans and disaster response plans to ensure ongoing delivery of food, communications, and staff access to organizational information.

**Facilities Management**
- Manage all aspects of safety, security, cleanliness, and environments to ensure that all meet or exceed required audit standards and create positive workspaces for employees, volunteers, and guests.
- Establish and implement a preventive maintenance plan and forecast for updates as needed.
- Engage staff and/or vendors as needed to provide daily facilities support for staff, as well as upkeep and improvements as needed.
- Maintain budget for facility maintenance.

**Requirements**:
**Required Education/Experience**
- At least five years’ senior-level leadership experience managing cross-functional teams.
- Demonstrated experience with strategic planning, communication management, operational planning and analysis, and project management.
- Demonstrated experience setting, monitoring and meeting quarterly and annual goals.
- Budgetin

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