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Location Customer Service
4 months ago
**Primary Objective**: To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.
**Major Accountabilities**:
**_The following duties are typical for this job. These are not to be construed as exclusive or all inclusive._**
- Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
- Conduct counter sales and process incoming calls in a friendly, courteous manner
- Conduct weighing of grain and farm supply products; grading of incoming grain
- Processing of daily location grain tickets
- Entry of work orders on both feed and agronomy
- Provide marketing assistance to grain customers
- Communication of grain transactions and transportation needs
- Complete daily edits of counter and feed invoicing
- Complete billing of agronomy products and services from the location
- Inventory control, physical count and accurate billing
- Daily deposit of receivables
- Processing bill of lading on feed and fertilizer receipts; keep perpetual inventory of fertilizer products
- Accept and carry out any other assigned tasks by Location Manager
**Knowledge, Skills, Abilities**:
- Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
- Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
- Basic computer skills
- Strong people skills, good phone etiquette, follows directions, meets deadlines.
**Physical Requirements/Environmental Adaptability**:
- Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds. Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time. Some tasks involve repetitive motion.
- Agricultural Environment - Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
- Personal Protective Equipment may be required for some tasks.
