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Food and Beverage Supervisor

3 months ago

Phoenix, United States Crestview Management, LLC Full time

Location: Marriott Phoenix Airport

Position: Food and Beverage Supervisor

Responsible for the supervision of all personnel within their department. Schedules and instructs all service personnel on an assigned shift. Assigns stations to servers. Greets guests as they enter the dining area and seats by rotation. Notifies service personnel of price changes and handles guest complaints. Insures proper service and food presentation. Assists service personnel when needed. Observes service personnel performance and appearance and makes recommendations to Restaurant Manager and/or Food and Beverage Director.

**Duties**:
Schedules dining room personnel

Hires and trains new employees

Insures on-going training of personnel

Councils and terminates as necessary

Insures proper service and makes adjustments to guests checks in event of legitimate guest complaint

Greets and seats guests

Insures that food is prepared and served according to the specifications

Maintains departmental payroll

Maintains labor statistics per Marriott specifications

Supervises dining room area during meal periods

Assigns stations to service personnel

Guarantees stations are sufficiently supplied

Checks for cleanliness of stations

Takes active part in pre-meal meetings

Assist all staff throughout shift

Knows all menu and bar items and prices

Conforms to all liquor laws

Knows all hours of operations pertaining to the Hotel

Knows seating chart and table numbers

Insures all dining area equipment is in good working condition

**Benefits**:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.

E.O.E.