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Customer Care Representative

4 months ago

Mesa, United States NexLvl Services Full time

**Customer Care Representative**

An up-and-coming plumbing company is looking for a sales associate who has a sales and customer service background and a drive to help grow the company. Most of all, NexLvl Services is looking for a representative who is obsessed with taking care of our customers and provides a quality experience every time they speak with them.

**NexLvl Services offers industry competitive benefits in the following areas**:

- Health Insurance (Employer will cover 75% of personal Health Insurance)
- Dental
- Vision
- HSA
- 401(k) matching up to 5%

You must have no less than 2 years of sales experience.

**Highest Responsibility**:
Provide positive customer experiences through helpful and a consistent desire to go above and beyond on every phone call. This includes helping the customer see the value in the service we provide and working to close every lead that comes our way.

**Responsibilities Cont’d**:

- Communicate consistently with customers throughout the whole service process
- Confidently answer customer questions related to invoices and work performed
- Make the sale or book the call of customers looking for plumbing work
- Accurately fill out paperwork related to different plumbing jobs

**What’s offered**:

- Nationally top-rated software
- Computer and Bluetooth headset
- Christmas Bonus and party
- 4x10 work week

We are looking for life-long employees who want to be a part of a customer and employee centric company that is continuously growing.

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 10 hour shift
- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

**Experience**:

- Inside sales: 1 year (required)
- Telesales: 1 year (preferred)

Work Location: In person