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Client Advocate, Monday

3 months ago

Phoenix, United States Chrysalis Full time

**Position: Client Advocate, 2nd Shift**

**Schedule: Monday thru Thursday, 2:30 - 10:30 pm**

**Position Summary**:
The Client Advocate position is a direct service position that has primary responsibility for, as part of a team of shelter staff, assisting, advocating, and enabling survivors of domestic violence and their families who are temporarily residing in the emergency shelter to be safe, empowered, and have increased ability to be independent and free of violence.

**Duties and Responsibilities**:

- Participate as a member of the advocate team in providing services to clients
- Provide screening and, if necessary, refer crisis phone callers to appropriate referral agencies
- Perform intake interviews
- Provide assessment for crisis intervention
- Assess for immediate and on-going physical and emotional client needs and provide appropriate referrals; Provide appropriate interventions/resources for life skills and community living
- Maintain daily documentation in progress notes of advocacy with clients
- Complete/maintain daily cleaning tasks per staff log
- Read and update staff log and bed log at the beginning and end of each shift
- Review client files and notes from weekly staff meetings weekly
- Participate in client engagement as demonstrated in the trauma informed model of care
- Demonstrate respect and appreciation to all volunteers, donors, and other community members and organizations
- Attend mandatory staff meetings
- Follow policy regarding time off; attempt to find coverage and notify management of coverage
- Perform additional tasks as requested by management

**Knowledge, Ability, Experience Requirements**:

- Associates Degree and a minimum of 2 years of experience in social services field
- Experience and/or knowledge of domestic violence
- Ability to perform client assessment and crisis intervention
- Ability to maintain working relationships with supervisor, co-workers, clients and community agencies
- Ability to communicate well verbally and in writing
- Ability to utilize effective organizational skills
- Minimum 21 years of age

**Other Requirements**:
Must be able to pass a fingerprint and background clearance as required by Chrysalis and ADHS licensure requirements; must maintain current TB Testing, CPR and first aid training as required by Chrysalis policies. May be required to move equipment weighing up to 25 lbs and to ascend/descend stairs.

**Job Type**: Part-time

Pay: $17.00 - $19.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year
- 2 years

Shift:

- 8 hour shift

Work setting:

- In-person

**Education**:

- Associate (required)

**Experience**:

- Shelter: 1 year (preferred)
- Intake: 1 year (required)

Work Location: In person