Information & Referral Specialist

2 weeks ago

Leesburg, United States Loudoun County Government Full time

Welcome and thank you for your interest in employment with Loudoun County Government

**ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.**

**Introduction**:
Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities.

The Department of Family Services' Mission is to support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination. We value and recognize the talents, efforts, and contributions of our employees, volunteers, and community partners. We commit to the Department's mission and values which operate as a system, reflecting and shaping our behaviors and organizational culture.

**Job Summary**:
Do you want to use your education and commitment to make a positive difference in people's lives every workday? The Loudoun County Department of Family Services is seeking to fill a grant-funded, full-time (37.5 hours per week) position as an Information and Referral Specialist to join the Information & Referral/Coordinated Entry team.

This position provides information on myriad programs and services in response to specific inquiries from residents and community-based organizations. Using an updated resource file and database, Information and Referral Specialists link individuals in need of information or services to the appropriate resources. The Information and Referral/Coordinated Entry team also works to objectively assess individuals experiencing housing instability and homelessness. This position will connect individuals experiencing housing instability and homelessness with the type and level of services and programs that best meet their needs. The Information & Referral Specialist represents the Information and Referral team at trainings, community meetings, events, and other venues as needed.
Responsibilities include:

- Assessing an individual's needs
- Staffing the coordinated entry intake line for homeless services
- Identifying appropriate resources, exploring options, and assisting the individual in solving as appropriate
- Advocating on behalf of the individual, when necessary
- Collaborating with community partners
- Maintaining accurate data records
- Conducting a variety of outreach activities, including public presentations, tabling events, and outreach to businesses
- Providing information on diverse program areas and services in response to specific inquiries from residents and community-based organizations
- May perform other essential job functions specific to the position and department assignment

**Minimum Qualifications**:
Associates degree in Sociology, Psychology or related human services field; one (1) year of work experience in case coordination, which may include client intake or call center; or in a social or human service setting; or equivalent combination of education and experience.
Preferred:

- Exceptional oral and written communication skills, as well as organizational and time management skills
- The ability to prioritize tasks and work with frequent interruptions
- Knowledge of human services systems, community resources, and referral processes
- Ability to work with people of all backgrounds and sensitivity to the challenges of those experiencing homelessness and/or unstable housing situations with complex presentations, including chronic trauma
- Ability to interact constructively and work in harmony with diverse community interests
- High level of personal accountability for the quality and impact of work
- Ability to function well in a team environment as well as independently
- Knowledge and Microsoft Suite, Homeless Management Information System

**Job Contingencies and Special Requirements**:

- Pass pre-employment background checks to include criminal, credit, DMV, and CPS. Valid driver’s license and good driving record (driving records may be reviewed annually for continued qualification).
- Must be available for duty beyond the typical workday (8:30 am
- 5:00 pm), which includes weekends and holidays, as required to perform functions of the position for the assigned department.
- May be required to work and may be assigned to an alternate worksite(s) to carry out duties that support operational needs.

  • Customer Service Specialist/Video Editor

    3 weeks ago

    Leesburg, United States LIFE AND MED LLC Full time

    Job DescriptionJob DescriptionThank you for stopping by, This position is Mon to Thursday 9am-4pm, Friday 9am-3pmWe are an Health Insurance Agency, we offer Medicare and Marketplace health insurance also known as Obamacare.Our office is looking for a Customer Service Specialist/Video Editor for our YouTube channel, at our Downtown Leesburg FL office, job...

  • Communications Specialist

    6 days ago

    Leesburg, United States Mosaic Virginia Full time

    Communications Specialist Part-Time/25 hrs per week **Position Objectives**: Mosaic Virginia is a Christian, Pro-Life 501c3 organization that has been serving women with unplanned pregnancies and strengthening families for more than 30 years. We are looking for a Communications Specialist who will take our donor communications to the next level and be a...

  • Vocational Specialist

    2 weeks ago

    Leesburg, United States Loudoun County Government Full time

    Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction The Loudoun County of Mental...

  • Vocational Specialist

    4 days ago

    Leesburg, United States Loudoun County Government Full time

    Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction The Loudoun County of Mental...

  • Vocational Specialist

    2 weeks ago

    Leesburg, United States Loudoun County Government Full time

    Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction The Loudoun County of Mental Health,...

  • Prevention Specialist

    9 hours ago

    Leesburg, United States Loudoun County Government Full time

    Welcome and thank you for your interest in employment with Loudoun County Government! **ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.** **Introduction**: The Loudoun County Department...

  • Field Trips Specialist

    9 hours ago

    Leesburg, United States Loudoun County Public Schools Full time

    **Job Overview** The Field Trips Specialist will provide a tiered layer of support for the Field Trips Area Supervisor by assisting with the provision of services and oversight of staff in the Field Trips Office. The Field Trips Specialist assists the Area Supervisor in the management of one or more operational programs within Transportation. **Roles and...

  • BA Recovery Specialist

    2 weeks ago

    Leesburg, United States Lifestream Behavioral Center Full time

    JOB SUMMARY: The Recovery Specialist functions as a member of the interdisciplinary treatment team with the primary responsibility of monitoring consumer behavior while on the unit, developing treatment plans, discharge planning, and other responsibilities needed to assist consumers in transitioning back to the community following admission to the Crisis...

  • Family Support and Engagement Specialist

    2 weeks ago

    Leesburg, United States Children's Home Society of Florida Full time

    Overview * HOURLY RATE OF OF $16* Since opening our doors in 1902, CHS became a part of Florida's history. CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage...

  • Acquisitions Specialist FTC

    7 days ago

    Leesburg, Virginia, United States Abaco Strategy LLC Full time

    Acquisitions SpecialistAbaco Strategy, LLC (Abaco) is an 8(a) Certified, HUBZone, Woman Owned, Small Business located in Leesburg, VA. Abaco provides Information Technology and Consulting Services to Commercial customers and the Federal Government. We deliver technology enabled, results oriented solutions. We build long term business relationships by...

  • Oncology Patient Specialist 1

    2 weeks ago

    Leesburg, United States Inova Health System Full time

    The Oncology Patient Specialist 1 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Communicates effectively with various audiences by using the most appropriate method for the situation. Completes work assignments within established quality standards while contributing to a safe patient care...

  • Contract Specialist

    3 weeks ago

    Leesburg, United States Consec Solutions Inc Full time

    Job DescriptionJob DescriptionTitle: Contract SpecialistLocation: RemoteType: Full TimeJob Descriptions: Provide Acquisition Support Services to assist OIA in procuring and managing various Information Technology (IT) and professional services contracts.Support OIA in performing pre- and post-award acquisition support on multiple acquisitions.Support client...

  • Relief Criticalist or Hospitalist

    2 weeks ago

    Leesburg, United States VCA Antech, Inc. Full time

    We are seeking a DVM Specialist for our ICU critical care team to help cover maternity leave this summer and, if willing, stay on as a locum DVM. Come join us in Northern Virginia and enjoy all our area has to offer. There is something for everyone! This position is for a Relief Criticalist or Internist to serve as a hospitalist for our Critical Care...

  • Relief Criticalist or Hospitalist

    1 month ago

    Leesburg, United States VCA Animal Hospitals Full time

    We are seeking a DVM Specialist for our ICU critical care team to help cover maternity leave this summer and, if willing, stay on as a locum DVM. Come join us in Northern Virginia and enjoy all our area has to offer. There is something for everyone!This position is for a Relief Criticalist or Internist to serve as a hospitalist for our Critical Care service....

  • SAP BASIS Specialist

    4 days ago

    Leesburg, United States BizFirst Full time

    Job DescriptionJob DescriptionThis is a remote position.SAP BASIS Specialist – 1099 - Remote BizFirst is assisting our client with recruiting a 1099 SAP BASIS Specialist contractor position – 100% Remote. Our client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with...

  • Insurance Verification Specialist

    4 weeks ago

    Leesburg, United States Leesburg Dermatology & Mohs Surgery Full time

    Job DescriptionJob DescriptionPosition SummaryThe Insurance Verification Specialist ensures patients are appropriately financially cleared for all appointments. Performs eligibility verification, obtains pre-cert and/or authorizations, clears registration errors and edits pre-bill, and performs other duties as required. Maintains a close working relationship...

  • COM-D Customer Service Specialist I

    2 weeks ago

    Leesburg, United States Luck Stone Full time

    ** COM-D Customer Service Specialist I** **Job Category****:** LS Support **Requisition Number****:** COMDC002373 Showing 1 location **Job Details** **Description** Luck Stone, Leesburg Plant is currently seeking a Customer Service Associate to ensure customer satisfaction by accurately fulfilling order requests, efficiently utilizing resources and...

  • Supervisory Airway Transportation Systems Specialist

    4 weeks ago

    Leesburg, United States Federal Aviation Administration Full time

    Summary As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding. Serves as a...

  • Home Health and Hospice Sales Executive

    4 weeks ago

    Leesburg, United States Pathwell Health Full time

    PathWell Health, a prominent provider in both home healthcare and hospice services, is looking for an experienced and driven Sales Executive to expand our reach in Loudoun County and parts of western Fairfax County, Virginia. This role demands a deep understanding of both home health and hospice care, including eligibility criteria and the healthcare...

  • Patient Access Associate 3- Gastro

    2 weeks ago

    Leesburg, United States Inova Health System Full time

    The Patient Access Associate 3 provides excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifies and enters insurance information and authorization/referral requirements into...