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Dental Front Desk

3 months ago

Gaithersburg, United States Smile Loft Dental Full time

Seeking a customer-savvy Patient Care Coordinator that has experience in the dental field. This position is for an energetic, charismatic professional with excellent customer service who is able to diffuse high-tension situations that may arise with patients. Experienced in working with people, handling a wide range of administrative tasks and able to work independently. Well organized, flexible, has a growth mindset both for themselves and for the office. Bilingual speaking ability - Spanish and English - is required.

**Responsibilities**:

- Patient Check-in/Check-out
- Answer phone calls and in-person interactions with professionalism and empathy
- Manage the daily schedule, and communicate effectively with patients and staff if schedule is running behind
- Confirm patient appointments.
- Present treatment plans, discuss financing options, and follow up until a decision is made.
- Collect payment from patients at the time of treatment
- Verify insurances
- Maintain records and ensure security and confidentiality of patient information
- Oversee patient relations and handle patient complaints

Pay: $18.00 - $25.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 8 hour shift

**Experience**:

- Dental receptionist: 1 year (required)

**Language**:

- Spanish (required)

Work Location: Multiple locations