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Receptionist

4 months ago

Norcross, United States Engineering Systems Inc Full time

**About ESi**

Engineering Systems Inc. (ESi) is a multidisciplinary engineering and scientific investigation and failure analysis firm. We primarily work with law firms, insurance companies, and manufacturers on small to large-scale projects to answer any technical questions they have. As a firm, our projects can entail investigating major transportation accidents, equipment failures, personal injury claims, and damage to residential or commercial structures. In many cases, we provide structural design services for repairs and retrofits to damaged or otherwise deficient residential, commercial, and industrial structures. The variety and depth of our project work creates a variety of fulfilling roles at ESi.

**What We Can Offer You**
- Medical, Dental & Vision
- Life Insurance/Voluntary Life Insurance/Universal Life Insurance
- 401k with employer match
- Pet Insurance
- Eligible for Spot Bonus, Merit Bonus, and/or Annual Bonus
- Competitive Salary
- Flexible Time Off (FTO) - encouraged to take 20 days of paid time off/year
- 10 paid holidays (9 standard holidays and 1 floating holiday)
- Career Growth for Administrative Staff
- Administrative Skills Training (Online & In-person)
- Work/Life Balance
- Access to Wellbeats - on-demand fitness & well-being videos
- Full-size gym & personal trainer at the office multiple times a week
- 30-minute fitness break available in addition to 1-hour lunch break
- Business casual dress code and positive working environment
- Continuing education opportunities

**No relocation assistance will be provided**

**Key Responsibilities**:

- Unlocks reception area doors each morning and locks them each evening.
- Answers incoming telephone calls promptly in a polite, professional manner. Determines purpose of calls, and forwards calls as appropriate, while monitoring availability of staff to receive calls. Switches the phones to the evening operator.
- Answers general questions about the organization and provides callers with address, directions, and other information (Tax ID, lockbox address, etc.).
- Works closely with supervisor to ensure that the reception desk is up to date with the latest company information.
- Takes meeting minutes at weekly staff meetings and sends reminders to the office as needed.
- Reviews event calendar and creates room signage for scheduled meetings, depositions, and inspections. Orders lunch for events as needed.
- Welcomes on-site clients and visitors in a cheerful and respectful manner, determines the nature of business, and announces guests to appropriate personnel. Signs visitors in and creates name tags.
- Maintains the reception area and conference rooms, ensuring a neat, professional appearance. Replenishes conference room supplies as needed (coffee/tea, paper products, beverages, office supplies).
- Takes inventory & orders office supplies. Keeps supply room organized.
- Receives and distributes mail and packages. Initiates FedEx shipments as needed. Maintains the business machines in the reception area.
- Assists with planning and coordination of office meetings and events.
- Assists with invoice processing and expense reports/approvals.
- Performs other clerical duties as needed, such as filing, printing, scanning, and data entry.

***Experience**
- Previous receptionist experience a plus.
- Previous events experience a plus.

**Education Requirements**:

- Some college or business school experience preferred.
- High School diploma required

**Computer Skills**
- Experience with WebEx Calling or ability and willingness to learn to do so quickly.
- Familiarity with Microsoft Word and Microsoft Teams a plus.
- Well versed in utilizing internet resources to learn new software quickly and efficiently.

**Other Skills/Abilities or Other Qualifications**
- Enjoys working in a team environment. Works well with others and maintains a positive attitude in order to develop and leverage professional working relationships. Deals with clients (both internal and external) in a professional and courteous manner.
- Proactive - looks for new opportunities to provide value to the team. Does not always wait to be asked, anticipates needs, and accomplishes tasks with little to no direction.
- Quick learner - utilizes all available resources to develop skills and asks thoughtful questions.
- Strong communication skills, both written and verbal. Proficiency in grammar, spelling, and punctuation is required.
- Performs other duties as required.

**Physical Demands**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk and sit on a regular basis.

**Work Environment**:
The work environment characteristics described here are representative of those an employee encount