Team Lead NOC Engineer

3 weeks ago

Long Branch, New Jersey, United States Jobleads-US Full time
Ocean Place Resort & Spa is seeking an experienced and dynamic Lead Maintenance Engineer to oversee the building equipment and Guest Rooms conditions to elevate the service standards and customer satisfaction. The successful candidate will be responsible for ensuring exceptional guest experience, managing to answer room calls and preventive maintenance program and repairing our Mechanical Equipment, ensuring that all rooms and public space meet location standards and driving the overall success of our Engineering Team to excellence.
Monitor and respond to guest feedback to continually improve service quality.
The Lead Engineer will oversee the proper functionality of Guest room appliances, Spa and In Room Dining and Kitchen equipment.
Ensure all team members are trained to provide excellent service and respond to a Guest call.
Conduct regular inspections throughout the building to ensure proper illumination, safety, and cleanliness standards.
Ensure all team members are trained and adhere to SOPs to guarantee consistency and quality across all operations.
Regularly review and update SOPs/ MOP's with the Director of Engineering to reflect current best practices and operational needs such as Boiler reading and Meter readings.
Staff Leadership and Development:
Train and mentor a high-performing team of regular Engineers.
Conduct regular performance reviews and provide ongoing feedback and coaching.
Financial Management:
Monitor and control costs of materials and equipment.
Ensure consistency and quality of repair across the building.
Implement and maintain effective quality control measures.
Vendor Relations and Inventory Management:
Maintain strong relationships with vendors and suppliers to ensure the best quality products and services.
Oversee inventory management, including ordering, receiving, and stock control.
Mechanical Equipment: Check the cooling tower, Pool readings, Boiler readings, Change filters on Air Handlers, Change Belts of Return Fans, blow down compressors daily, maintain Laundry Equipment, maintenance of the Ice Farm, Water treatment tank, and report any damaged equipment to the Director of Engineering.

Boiler License.
Minimum of 3 years of experience in maintaining a building, preferably in a resort or high-end hotel setting.
Proven track record of managing multiple tasks and achieving high levels of customer satisfaction.
Knowledge of painting, spackling, plumbing and electricity and best practices.
Ability to work flexible hours, including nights, weekends, and holidays.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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