Club General Manager
1 week ago
Club General Manager Lead a team to deliver Planet Fitnesss Judgment Free member experience while driving club profitability. Responsibilities Create and maintain a welcoming atmosphere for all members, prospects, and guests. Recruit, hire, train, and develop a highperforming team of Assistant Managers, Member Service Representatives, Trainers, and Custodians. Schedule team members and ensure all shifts are covered. Lead by example and coach direct reports to align with PF values and goals. Administer weekly employee payroll. Resolve employee issues with diplomacy and professionalism. Escalate member, staff, and club issues to the Area Manager. Manage frontdesk activities: answer phones, check members in, facilitate tours and newmember signups, and handle member requests. Oversee cleanliness and maintenance of the facility and ensure member safety. Communicate equipment repair needs promptly. Manage marketing efforts by training the team on all promotions. Authorize expenditures and refunds; make daily bank deposits when applicable. Prepare all HRrelated forms and send them to Corporate Payroll. Qualifications & Requirements At least 1 year of management experience. At least 2 years of customer service experience with exceptional service skills. Basic computer proficiency. A passion for fitness and health. High energy, upbeat, and positive attitude. Strong listener with empathy and problemsolving ability. High school diploma/GED preferred. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Occasional lifting of up to 50 lbs. Exposure to cleaning chemicals during shift. Movement including bending, climbing, balancing, kneeling, crouching, and twisting. Mission Statement Planet Fitness strives to create a fun and respectful environment where our motivated team can learn, grow, and deliver the Judgment Free experience to all members. Job Benefits Free Black Card membership at all innetwork locations. Medical, 401k, and supplemental insurance. Discounts on merchandise, movie tickets, theme parks, hotels, and attractions. Energetic work environment with a fastgrowing organization. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state, and federal law. #J-18808-Ljbffr
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