Club General Manager
3 weeks ago
In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking Submit Application, you will be directed to this 2nd step*
The Club General Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgment Free member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure your team follows superior customer service guidelines.
Recruit, hire, train and develop a high performing team consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
Schedule team and ensure all shifts are covered.
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals.
Administration and processing of all weekly employee payroll.
Escalate member, staff and club issues to Area Manager
Answer phones in a friendly manner and assist callers with a variety of questions.
Oversee cleanliness and maintenance of facility
Determine and communicate equipment repair in a timely manner.
Manage marketing efforts by ensuring that your team is aware and trained on all marketing promotions.
Make daily bank deposits, if applicable.
Prepare all HR related forms and send to Corporate Payroll Team.
At least 1 year management experience.
At least 2 years customer service experience. Exceptional customer service skills; Basic computer proficiency.
High School diploma/GED equivalent preferred.
Must be 18 years of age or older.
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Will encounter cleaning chemicals during shift.
Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. Free Black Card gym membership at all in-network locations. Use of gym facilities and all Black Card amenities
Benefits including: medical, 401k, and supplemental insurance.
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