Technical Support Engineer
3 weeks ago
JOB DESCRIPTION: Job Title : Technical Support Engineer (NO C2C) Location : Orlando , FL (Onsite) Duration : 12 Months contract with possible extension Key Responsibilities: What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your responsibilities: Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality and customer service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
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Technical Support Engineer
4 weeks ago
Orlando, FL, United States NLB Services Full timeJob Title: Technical Support Engineer Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Location: Orlando, FL - Hybrid (2 days a week) Overview Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging...
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Technical Support Engineer
2 weeks ago
Orlando, FL, United States Russell Tobin Full timeTechnical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of...
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Technical Support Engineer-UX
2 weeks ago
Orlando, FL, United States NLB Services Full timeTechnical Support Engineer - UX Type: Full-time contract Onsite Requirement: onsite 2 days of the week. The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. You will collaborate with internal teams to ensure our customers are successful with the ServiceNow platform. This...
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Senior Structural Forensic Engineer
3 weeks ago
Orlando, FL, United States Engage Engineer Search Full timeSenior Structural Forensic Engineer 📍 Orlando, FL | Remote Role with Local Travel 💰 $140K–$170K Base + Quarterly Bonus Opportunity 🎁 Full Benefits | 401(k) Match About the Company The firm specializes in forensic engineering, building consulting, and expert witness services. It is comprised of experienced, licensed engineers and contractors who...
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Technical Support Engineer
4 weeks ago
Orlando, FL, United States NLB Services Full timeOverview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in...
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Technical Support Engineer-UX
2 weeks ago
Orlando, FL, United States NLB Services Full timeJob Title: Technical Support Engineer - UX Type: Full-time contract Duration: 12+ Months Location: Orlando, FL Onsite Requirement: onsite 2 days of the week. The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent...
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Technical Support Engineer
3 weeks ago
Orlando, FL, United States NLB Services Full timeOverview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in...
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Technical Support Engineer, Network Automation
4 weeks ago
Orlando, FL, United States NLB Services Full timeJob Title: Technical Support Engineer Location: Orlando, FL - Hybrid (2 days a week) Overview Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to...
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Technical Support Engineer
3 weeks ago
Orlando, United States Russell Tobin Full timeJOB DESCRIPTION:Job Title : Technical Support Engineer (NO C2C)Location : Orlando , FL (Onsite)Duration : 12 Months contract with possible extension Key Responsibilities:What you get to do in this role:The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and...
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Technical Support Engineer
3 weeks ago
Orlando, United States Russell Tobin Full timeJOB DESCRIPTION:Job Title : Technical Support Engineer (NO C2C)Location : Orlando , FL (Onsite)Duration : 12 Months contract with possible extension Key Responsibilities:What you get to do in this role:The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and...
