Technical Support Engineer-UX

3 weeks ago

Orlando FL, United States NLB Services Full time

Technical Support Engineer - UX Type: Full-time contract
Onsite Requirement: onsite 2 days of the week.

The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. You will collaborate with internal teams to ensure our customers are successful with the ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.

Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues.
Hands-on experience in JavaScript, HTML, CSS is required.

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