Current jobs related to Technical Support Engineer - Orlando FL - NLB Services
-
Technical Support Engineer
4 weeks ago
Orlando, FL, United States Russell Tobin Full timeTechnical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of...
-
Technical Support Engineer-UX
4 weeks ago
Orlando, FL, United States NLB Services Full timeTechnical Support Engineer - UX Type: Full-time contract Onsite Requirement: onsite 2 days of the week. The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. You will collaborate with internal teams to ensure our customers are successful with the ServiceNow platform. This...
-
Technical Support Engineer-UX
4 weeks ago
Orlando, FL, United States NLB Services Full timeJob Title: Technical Support Engineer - UX Type: Full-time contract Duration: 12+ Months Location: Orlando, FL Onsite Requirement: onsite 2 days of the week. The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent...
-
Technical Support Engineer
7 days ago
Orlando, United States Russell Tobin Full timeJOB DESCRIPTION:Job Title : Technical Support Engineer (NO C2C)Location : Orlando , FL (Onsite)Duration : 12 Months contract with possible extension Key Responsibilities:What you get to do in this role:The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and...
-
Technical Support Engineer
4 days ago
Orlando, Florida, United States NLB Services Full timeTechnical Support Engineer (Integrations & API Support)Hybrid – Onsite 2 days per week (Wed & Thu)Job DescriptionWe are seeking a Technical Support Engineer with strong troubleshooting skills and experience supporting complex software integrations. In this role, you will assist administrators and technical users by diagnosing issues, analyzing logs, and...
-
Technical Support Engineer
3 weeks ago
Orlando, United States Cypress HCM Full timeTechnical Support Engineer, UX, 36657601What You Get To Do In This RoleThe Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well...
-
Technical Support Engineer
3 weeks ago
Orlando, United States Cypress HCM Full timeTechnical Support Engineer, UX, 36657601What You Get To Do In This RoleThe Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well...
-
Technical Support Engineer-UX
4 weeks ago
Orlando, United States NLB Services Full timeJob Title: Technical Support Engineer - UXType: Full-time contractDuration: 12+ MonthsLocation: Orlando, FLOnsite Requirement: onsite 2 days of the week.The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent...
-
Technical Support Engineer-UX
2 days ago
Orlando, Florida, United States NLB Services Full timeJob Title: Technical Support Engineer - UXType: Full-time contractDuration: 12+ MonthsLocation: Orlando, FLOnsite Requirement: onsite 2 days of the week.The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent...
-
Customer Support Engineering
3 weeks ago
Orlando, FL, United States Cypress HCM Full timeTechnical Support Engineer, UX, 36657601 The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to...
Technical Support Engineer
1 month ago
Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering. Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. What you will do in this role: Be a Customer Advocate providing support to users/administrators of our platform Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations Resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or answer technical questions about the ServiceNow software and platform. Gain an understanding of the ServiceNow platform and all core functionality. Analyze data with a view to isolate the potential cause of the issue. Involve others to accomplish personal and group goals. Skills: What you will need to be successful in this role: Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder) Understanding of Email Troubleshooting (e.g. Office 365, Exchange ) Knowledge on Web Services (SOAP, REST) Experience Data Extraction Technologies (e.g. JDBC, ODBC) Hands-on experience exporting/importing data between separate systems Working knowledge on Network troubleshooting (e.g. Ping, Telnet) Hands on experience in any bi-directional, integration between two systems Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases (e.g. MySQL, Oracle) Experience with the gathering and reading of various log files including tools like Splunk Hiring Manager Notes: Integrations gets a mix of issue types that typically center around there broad topics: Email Configuration and Maintenance (Not just Outlook App) SSO/Authentication (Candidate should Know who to configure the technology and how this works internally, NOT just assign or grant user/permissions). xrczosw Web Services Scripting /Rest API Database issues Work Persona - Flexible: Weekly on Wednesday and Thursday at the office.
