Senior Manager, Technical Program Manager

Senior Manager, Technical Program Manager – Machine Learning Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?
At Capital One, we believe that Machine Learning (ML) represents the biggest opportunity in financial services today, and is a chance to revolutionize the industry. Capital One's commitment to Machine Learning has sponsorship from the CEO, the Board of Directors, and the executive committee of the company. The Machine Learning Experience (MLX) org is at the heart of this effort, and is leading the way in building and delivering platforms, intelligent customer experiences that supercharge responsible ML across Capital One.
As a Senior Manager of Technical Program Management (TPM) on Capital One's Enterprise Machine Learning team, you will execute on high priority enterprise level initiatives, and influence across our organization. Specifically, you will be partnering closely with product, engineering, data scientists, and other cross functional teams to create roadmaps, scope programs aligning them with business priorities, define milestones and success metrics, and build scalable, secure, reliable, efficient ML products and platforms. This role will be responsible for big picture thinking, presenting to executive stakeholders, and holding engineering teams accountable for overarching delivery goals.
Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.
Previous experience with machine learning (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc.
Manage program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing.
Serve as the connective tissue across functions, business units, bringing teams together to foster collaboration, improve decision-making, and deliver value for customers, end to end.
Basic Qualifications: At least 5 years of experience managing technical programs.
Bachelor's degree.
Preferred Qualifications: 5+ years of experience designing and building data-intensive solutions using distributed computing.
3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture – preferably using AWS.
3+ years experience building highly scalable mobile products & platforms.
3+ years of experience with Agile delivery.
4+ years of technical program management experience.
2+ years of Machine Learning experience.
Experience in building systems & solutions within a highly regulated environment.
Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering).
PMP, Lean, Agile, or Six Sigma certification.
Salary Information: The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Manager, Technical Program Management
Manager, Technical Program Management
Additional Information: This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Capital One
#

---