Configuration Technician/Help Desk Technician

5 days ago


Schaumburg IL, United States Sierra ITS Full time

We are seeking a hands-on IT Support Technician to join our team, providing critical support to 100+ onsite municipal staff members. You'll dig into a wide range of hardware, software, and infrastructure technologies, ensuring that the technology works and users are happy.
This is a full-time permanent position, paying an hourly rate plus benefits, in a unique environment that provides professional challenge and stability.

User Support - Desktop and laptop support for Windows 11
Systems & Administration Support - AD cleanup, management, and migration
Software & Application Support - Custom apps
Infrastructure & Backup Support - VMware, Veeam and Backup Exec,

2+ years of professional IT support
~ Strong hands-on support for PCs, laptops, and hardware peripherals
~ Windows and Microsoft O365 expert
~ Basic understanding of servers, networking concepts, and troubleshooting
~ Squeaky clean criminal record - Must pass FBI fingerprint level background check


Apply today for immediate consideration



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