Help Desk Technician
1 week ago
Are you a problem-solver who loves helping others and keeping technology running smoothly, then Stenstrom Companies wants to hear from you. We are a leading, well-established Midwest construction and service organization seeking a Help Desk Technician to support its growing team. This is your opportunity to work in a fast-paced, team-oriented environment where your technical skills and customer service mindset truly make a difference.
You’ll serve as the first point of contact for IT support across multiple locations—resolving hardware, software, and networking issues, managing user accounts, and maintaining accurate IT documentation. You’ll play a key part in keeping operations connected and efficient every day.
*Provide front-line technical support (in person, phone, and ticketing system).
* Troubleshoot and resolve user issues related to computers, mobile devices, printers, and applications.
* Manage onboarding/offboarding of employees, including account creation and device setup.
* Maintain IT asset inventory and documentation.
* Assist with system upgrades, security compliance, and other technology projects.
*1–3 years of IT or help desk support experience.
* Strong customer service and communication skills.
* Working knowledge of Windows OS, Microsoft 365, and networking basics.
* Experience with help desk or ticketing systems preferred.
* Collaborative, supportive IT team environment.
* If you’re looking for an opportunity to expand your IT career and make a real impact supporting a dynamic team, we’d love to hear from you.
*Apply today* and join a company that values reliability, service, and teamwork.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* IT support:
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