Remote Recruiting Specialist

About the Company North Lawndale Employment Network is a comprehensive workforce development agency on Chicago’s West Side dedicated to advancing the economic outcomes of the community’s residents through innovative employment initiatives, including our social enterprises. In August 2021, North Lawndale Employment Network transitioned to a new campus, which features a premier community café for residents and stakeholders.


To improve the earning potential of the North Lawndale community through innovative employment initiatives that lead to economic advancement and an improved quality of life.


We are seeking a Client Solutions Specialist to function as the central focus of case management services to NLEN clients; This position assists NLEN clients with navigating program services, needs-related resource connection, and entry into unsubsidized employment. This position also provides career counseling, financial coaching, and job retention for a caseload of NLEN clients.


Screens participants for training to determine suitability for program and likelihood of successful placement.
Prepares Individual Employment Plan (IEP) to discuss realistic short-and/or long-term goal(s) with clients.
Implements client management systems, Salesforce, ECM, Career Connect & Illinois workNet to successfully route participants through various stages, resulting in the completion of IEP goals as applicable.
Instrumental in helping clients to develop resumes and professional portfolios while partnering in conjunction with the Digital Equity Specialist.
Financial Coaching
Develop plans of action and provide tools, resources, and accountability to the participant to help them meet their goals.
Document results, conduct accurate measurements, and generate outcome reports.
Utilizes client management system to successfully route participants through various stages, resulting in the completion of IEP and financial goals and as applicable.
Update Individual Employment Plan (IEP) to discuss realistic short-and/or long-term goal(s) with participants.


Administrative
Perform data entry utilizing Salesforce, ECM, Career Connect, Illinois workNet, and other custom databases.
Assists program staff with various projects including but not limited to outreach when needed.
Prepare for job fairs, exhibits, and presentation materials/plans.
Maintains baseline knowledge of relevant program and service/training-related terminology.
Track and manage correspondence and documents for contracts and provider placements.
Three years of experience in career coaching, case management, or related field is required.
Bachelor’s degree in education, social work, counseling, or related human services field.
Previous experience with CRM systems like Salesforce, ECM, Career Connect, and IL workNet is highly preferred.
Strong knowledge of vocational training markets.
Ability to establish a liaison and interact with private and public agencies.


Successful programs are neighborhood-focused and community-driven, so they meet the specific needs of individuals.
Quality of work matters.
A full-time job must meet basic needs and offer conditions for engagement, advancement, and respect.
Family supporting wages and financial literacy are core to addressing economic insecurity, which disproportionally affects African American, Latino, and other families of color.
Self-employment and entrepreneurship are critically important economic mobility strategies to generate income and boost household finances.
The United States’ history of racially charged public policy has created the modern racial wealth divide not just through the legacy of slavery and Jim Crow, but through the more recent race-based discrimination in hiring, housing subsidies, tax subsidies, and veteran benefits as well as other implicitly and explicitly racist public policies.
To uphold this belief, we do all of our work in a manner that values human dignity and eliminates shame, humiliation, and stigma by building on the strengths that help our participants and community survive loss and trauma and rebalance the power dynamic between participants and authority figures.