Current jobs related to Referral Coordinator - PLANO - CSI Pharmacy

  • Referral Management Coordinator

    4 weeks ago

    Plano, Texas, United States Concentra Full time

    Job Title: Referral Management CoordinatorConcentra is seeking a highly skilled Referral Management Coordinator to join our team. As a Referral Management Coordinator, you will play a critical role in ensuring that patients receive the highest quality care by managing referrals and authorizations.Key Responsibilities:Process referrals requests and...

  • Referral Management Coordinator

    1 month ago

    Plano, Texas, United States Concentra Career Choice Full time

    Job Title: Referral Management CoordinatorAt Concentra Career Choice, we are seeking a highly skilled Referral Management Coordinator to join our team. As a Referral Management Coordinator, you will play a critical role in maintaining high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures, and...

  • Referral Management Coordinator

    1 month ago

    Plano, Texas, United States Concentra Full time

    Job SummaryWe are seeking a highly skilled Referral Management Coordinator to join our team at Concentra. As a key member of our healthcare team, you will be responsible for processing referrals, authorizations, and scheduling appointments while maintaining high standards for quality and patient experience.Key ResponsibilitiesProcess referrals and...

  • Pharmacy Referral Specialist

    3 weeks ago

    Plano, Texas, United States CSI Pharmacy Full time

    Job SummaryCareer Opportunities at CSI PharmacyCareer Summary:Career Summary: CSI Pharmacy's Referral Coordinators are customer service representatives who serve as the primary point of contact for new referrals. As a Referral Coordinator, you will be responsible for contacting each new referral, coordinating and managing all aspects of the patient...

  • Safety Coordinator

    2 weeks ago

    Plano, Texas, United States Staffmark Group Full time

    {"title": "Safety Coordinator Job Description", "content": "Safety Coordinator Job DescriptionAs a Safety Coordinator at Staffmark Group, you will be responsible for ensuring the implementation and adherence to Shutterfly's safety program. This includes conducting onsite inspections, providing safety training and orientations, and performing daily audits of...

  • Spiritual Care Coordinator and Volunteer Coordinator

    3 weeks ago

    Plano, Texas, United States Cadre Hospice Full time

    Spiritual Care Coordinator and Volunteer CoordinatorCadre Hospice is seeking a compassionate and experienced Spiritual Care Coordinator and Volunteer Coordinator to join our interdisciplinary team. This dual role will provide spiritual support and guidance to patients and families facing end-of-life issues, while also recruiting, training, and managing...

  • Clinical Utilization Coordinator

    3 weeks ago

    Plano, Texas, United States CSI Pharmacy Full time

    Job Title: Clinical Utilization CoordinatorCSI Pharmacy is seeking a highly skilled Clinical Utilization Coordinator to join our team. As a Clinical Utilization Coordinator, you will play a critical role in reviewing patient referrals and determining medical necessity for prescribed products.Key Responsibilities:Review patient referrals and clinical...

  • Safety Coordinator

    3 days ago

    Plano, Texas, United States Staffmark Full time

    Safety Coordinator Job DescriptionStaffmark is seeking an experienced Safety Coordinator to implement and maintain Shutterfly's safety program. Key responsibilities include:Key Responsibilities:Perform onsite inspections and safety training/orientationsConduct daily audits of production/maintenance activitiesAccurately maintain and track the completion of...

  • Care Coordinator-Plano Position

    4 weeks ago

    Plano, Texas, United States Segue Health Management Corp Full time

    Job DescriptionSegue Health Management Corp is seeking a highly skilled Care Coordinator to join our team in Plano, TX. As a Care Coordinator, you will play a vital role in coordinating post-discharge transitional care management for patients.Must have experience in the medical field and a strong understanding of clinical knowledge.Must have excellent...

  • Backroom Coordinator

    2 weeks ago

    Plano, Texas, United States Home Goods Full time

    Job SummaryWe are seeking a highly skilled and motivated Backroom Coordinator to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store, and providing exceptional customer service.Key ResponsibilitiesExecute receiving and...

  • Palliative Care Coordinator

    2 weeks ago

    Plano, Texas, United States Illumia Full time

    About Illumia HealthIllumia Health is a fast-growing part of Gentiva, an industry leader in hospice and palliative care. Our clinical teams serve as an extension of physicians' care, partnering with them and other specialists to offer advanced illness management, a specialized form of high-touch palliative care designed to provide relief from the symptoms...

  • Safety Coordinator

    2 weeks ago

    Plano, Texas, United States Staffmark Group Full time

    Safety Coordinator Job DescriptionStaffmark Group is seeking an experienced Safety Coordinator to join our team in Plano, TX. As a key member of our team, you will be responsible for ensuring the implementation and adherence to Shutterfly's safety program.Key Responsibilities:Perform onsite inspections and safety training/orientationsConduct daily audits of...

  • Retail Department Coordinator

    2 weeks ago

    Plano, Texas, United States Marshalls Full time

    Job Title: Retail Department CoordinatorWe are seeking a highly organized and detail-oriented Retail Department Coordinator to join our team at Marshalls. As a key member of our store operations, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional...

  • Senior Living Coordinator

    3 weeks ago

    Plano, Texas, United States Sagora Senior Living Inc. Full time

    Job Title: Resident Services CoordinatorAbout the Role:We are seeking a compassionate and organized Resident Services Coordinator to join our team at Sagora Senior Living Inc. This role is responsible for coordinating staffing needs, scheduling staff, developing care plans, and communicating with family members to provide the highest-quality care to our...

  • Resident Services Coordinator

    4 weeks ago

    Plano, Texas, United States Sagora Senior Living Inc. Full time

    Job SummaryWe are seeking a compassionate and organized Resident Services Coordinator to join our team at Sagora Senior Living Inc. This role is responsible for coordinating staffing needs, scheduling staff, developing care plans, and communicating with family members to provide high-quality care to our seniors.Key ResponsibilitiesManage recruitment, hiring,...

  • Medical Insurance Benefits Coordinator

    2 days ago

    Plano, Texas, United States CSI Pharmacy Full time

    Job SummaryThe Medical Insurance Benefits Specialist will be responsible for performing benefit investigations and obtaining prior authorizations for both new and existing patients to process patient prescription orders in a timely manner while demonstrating excellent customer service to patients, healthcare professionals, and insurance carriers.Key...

  • Spiritual Care Coordinator and Volunteer Coordinator

    3 weeks ago

    Plano, United States Cadre Hospice Full time

    Cadre Hospice seeks to expand access to the hospice benefit, especially among underserved populations. In addition to traditional go-to-market channels, Cadre plans to partner with at-risk medical groups to integrate upstream and offer a comprehensive palliative care program to patients nearing end of life. Cadre combines a unique pre-hospice care model,...

  • EMT Coordinator

    5 months ago

    Plano, United States Medical City Plano Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an EMT Coordinator with Medical City Plano you can be a part of an organization that is devoted to giving back!BenefitsMedical City Plano, offers a total rewards package that supports the health, life, career and retirement of our...

  • Patient Access Coordinator

    7 days ago

    Plano, Texas, United States The LaSalle Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a vital role in ensuring seamless patient experiences by facilitating the registration process, verifying insurance information, and coordinating patient appointments.Key Responsibilities:Greet patients...

  • Patient Access Coordinator

    2 weeks ago

    Plano, Texas, United States The LaSalle Group Full time

    Job Title: Patient Access SpecialistLaSalle Network is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a vital role in ensuring seamless patient experiences by facilitating the registration process, verifying insurance information, and coordinating patient appointments.Key...

Referral Coordinator

2 months ago

PLANO, United States CSI Pharmacy Full time

SUMMARY

CSI's Pharmacy's Referral Coordinators are CSI's customer service reps for all new referrals. A Referral Coordinator is in charge of contacting each new referral and coordinating/ managing all pieces of the puzzle to bring a patient on service such as confirming demographics and medical history, confirming and updating patient on insurance status and issues, discussing co-pays and overall financial cost of care, financial assistance opportunities and any special requests from the patient. This position spends most of the day on the phone with patients and working with pharmacy management and insurance teams on how to bring the patient onto service.

Essential duties and responsibilities

include the following. Other duties may be assigned as necessary.

  • Intakes new patients, does initial evaluation of referral to look for potential issues identify the ordered therapy diagnosis and other clinical data.
  • Provides timely responses to patients' inquiries by telephone and/or email consistent with service and quality standards.
  • Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.
  • Coordinates patient care be scheduling orders communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.
  • Conducts patient chart audits routinely.
  • Provides correct information or directs the call to the appropriate team member or department while maintaining a high level of professionalism.
  • Ensures that food patient relations are maintained, and patients' concerns and complaints are resolved fairly and effectively.
  • Complete all additional duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
  • Complete other stages of the order process as assigned including but not limited to scanning prescriptions, Pre-QA, Intake Prep, and work issues.
  • Document information received from calls and provides notification of any urgent orders, shipping related issues and any errors, complaints or compliment to the appropriate party or system.
  • Preforms other related duties as assigned or requested.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Pharmacy Technician License Preferred
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Basic level skill in Microsoft Excel (for example, opening a workbook, inserting a row, selecting font style and size, formatting cells, and other general skills used to effectively utilize Excel as a tool.)
  • Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, editing font, changing margins and column width, sorting, inserting bullets and other organizational items.)
  • Experience entering data into databases.
  • Basic keyboarding skills, operating with minimal errors.
  • Basic Internet skills to include utilizing all basic functions of a computer and browsing capabilities.
  • Willing to work overtime, this may include evening, weekends and/or hours outside of the normal business hours.

EDUCATION AND/OR EXPERIENCE

  • Pharmacy Technician License Preferred
  • At least 1 year of experience in a call center setting
  • At least 1 year of experience in a home healthcare or pharmacy

Comments

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR240605