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Service Writer
1 month ago
Monday - Friday 8 am-5 pm, no nights or weekends.
Paid weekly.
Paid vacation after one year of employment along with three paid sick days.
Paid holidays, & paid vacation.
Crystal River Firestone is looking for a full-time service writer.
Excellent working enviroment and top pay in a clean, well equipped shop.
Responsobilities may include but not limited to:- Greet customers and listen to their vehicle concerns, documenting issues and ensuring accurate communication.
- Prepare detailed service estimates, including parts and labor costs, in collaboration with technicians.
- Schedule service appointments and manage workflow to ensure timely completion of repairs.
- Create and manage work orders, ensuring all customer requests are clearly communicated to the service team.
- Provide regular updates to customers on the status of their vehicle and explain any additional repairs needed.
- Prepare final invoices, explain charges to customers, and process payments.
- Address and resolve customer inquiries or concerns to ensure a high level of customer satisfaction.
• Proficient with Mitchell
• Excellent customer service
• Computer skills
Qualifications:• Valid driver's license
• Sober and drug-free
• Reliable
• Excellent skillset on foreign and domestic late vehicles
• Own tools
• 5 years experience in some or all of the following areas:
- Brake systems
- Cooling systems
- Drive train troubleshooting and repair
- Engine troubleshooting and repair
- Vehicle alignment
- Automotive air conditioning troubleshooting and repair
- Automotive electrical system diagnostics and repair
- Proficient with automotive scanning and code troubleshooting
- Suspension systems
- Tire service
- Tune Ups
Crystal River Firestone is a drug-free employer and may require a pre-employment drug screen.