Central Access Specialist
2 weeks ago
Overview
Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 11am to 8pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking candidates with exceptional communication skills, a compassionate demeanor, and the ability to handle a high volume of calls effectively. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply
Responsibilities
Answer incoming calls promptly and professionally, utilizing trauma-informed care principles to provide support and assistance to individuals seeking services.
Screen consumers in person and over the phone to gather demographic information and complete registrations in the electronic health record system.
Conduct clinical screenings to determine appropriate services and document findings accurately and timely.
Schedule appointments and make referrals based on screening results, ensuring clear communication with consumers regarding appointment details.
Verify insurance coverage and document information according to established procedures.
Maintain a high standard of customer service, demonstrating empathy and professionalism in all interactions.
Participate in data gathering and quality improvement activities as assigned.
Attend meetings and training sessions, providing support to team members as needed.
Promote a trauma-informed, recovery-oriented approach in all communications with consumers and stakeholders.
Maintain confidentiality of organizational information and consumer data.
Perform additional duties as assigned by supervisor.
Qualifications
We are looking for candidates who possess a minimum of a high school diploma and have at least 5 years of experience working in admissions, scheduling, or screening potential intakes for services. Alternatively, candidates with a Bachelor’s degree in a helping profession or related administrative area are also encouraged to apply. Excellent telephone skills are required, along with the ability to communicate effectively with various stakeholders. Candidates must demonstrate effective problem-solving skills, the ability to handle conflict-related or emotional situations calmly, and proficiency in keyboarding and data entry. General knowledge of standard office procedures and equipment is essential for success in this role.
Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway We’d love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
Chestnut offers a new salary structure and robust benefits
EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
-
Central Access Specialist
7 days ago
Granite City, IL, United States Chestnut Health Systems Full timeOverview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...
-
Central Access Specialist
2 weeks ago
Granite City, United States Chestnut Health Systems Full timeOverview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...
-
Central Access Specialist
1 day ago
Granite City, United States Chestnut Health Systems Full timeOverview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...
-
Central Access Specialist
2 weeks ago
Granite City, Illinois, United States Chestnut Health Systems Full timeOverview: Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...
-
Central Access Intern
7 days ago
Bloomington, IL, United States Chestnut Health Systems Full timeOverview Chestnut Health Systems is seeking a part-time Central Access Intern for our Bloomington/Normal location. Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to over 700 committed, compassionate employees providing substance use, mental health, and primary care...
-
PATIENT ACCESS SPECIALIST
4 days ago
, TN, United States Covenant Health Inc. Full timeOverview Patient Access Specialist, Centralized Scheduling Full time, 80 hours per pay period, Day shift Covenant Health Overview: Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals (http://www.covenanthealth.com/hospitals/) and over 85 outpatient and specialty services (http://www.covenanthealth.com/services/) , and...
-
RN Transfer Access Specialist
2 weeks ago
Cuyahoga Falls, OH, United States Akron Children's Hospital Full timePart time 24 hours per week Night Shift Summary: An RN Transfer Access Specialist is a critical part of the Access and Navigation Center by accepting patients for Transport via “Quick Accept Guidelines” (QAG), while managing bed assignments and mobilization of the Transport Team. Responsibilities: Responsible for promoting and maintaining quality patient...
-
CENTRAL REFERRAL CENTER SPECIALIST
4 days ago
, OK, United States Comanche County Memorial Hospital Full timeDEFINITION: The Central Referral Center Specialist performs a variety of tasks that requires basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for verifying insurance eligibility, obtain authorizations and referral requirements when necessary, scheduling, interviewing, and pre-registering...
-
PATIENT ACCESS SPECIALIST
1 day ago
Oklahoma City, OK, United States Integris Health Full timeINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 6am - 2:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...
-
, MN, United States All Star Recruiting Full timeFamily Medicine Physician needed in Central Minnesota with easy access to Minneapolis and Fargo. Job ID# 51065Details:Board Certified/Board Eligible - Family MedicineBroad Primary Care PracticeMultispecialty Clinic with support from specialists and ancillary servicesClinic site has 5 Family PhysiciansNo OB, but prenatal care is an optionTelephone call...
-
RN Transfer Access Specialist
1 week ago
Hinckley, OH, United States Akron Children's Hospital Full timePart time24 hours per weekNight Shift Summary:An RN Transfer Access Specialist is a critical part of the Access and Navigation Center by accepting patients for Transport via “Quick Accept Guidelines” (QAG), while managing bed assignments and mobilization of the Transport Team. Responsibilities: Responsible for promoting and maintaining quality patient...
-
CENTRAL ADVANCEMENT GIFTS SPECIALIST
2 days ago
Los Angeles, CA, United States University of Southern California Full timeCentral Advancement Gifts Specialist. The University of Southern California (USC), founded in 1880, is in the heart of downtown L. A. and is the largest private employer in the city of Los Angeles. As an employee of USC, you will be a part of a worl Gifts, Specialist, Data Entry, Diversity, Retail, Information, Education
-
TELEHEALTH SPECIALIST
6 days ago
, ID, United States St. Luke's Health System Full timeOverviewAt St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a...
-
PATIENT ACCESS SPECIALIST
6 days ago
, TX, United States Cook Children's Healthcare Full timeLocation:Medical Center - Fort WorthDepartment:Admitting/RegistrationShift:Second Shift (United States of America)Standard Weekly Hours:24Summary:The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships...
-
Community Support Specialist
2 weeks ago
Granite City, IL, United States Chestnut Health Systems Full timeOverview Chestnut Health Systems is seeking a dedicated individual to join us as a Community Support Specialist. In this role, you will play a vital part in providing support and advocacy to individuals accessing mental health services. We are looking for someone who is committed to promoting the recovery model of treatment, maintaining positive community...
-
GENERAL SURGEON OPENING IN CENTRAL ILLINOIS
6 days ago
, IL, United States CompHealth Full timePosted 30+ days agoPermanentCentral, IllinoisQuick Facts General surgery includes some bariatric, breast, and/or vascular Access to da Vinci robot; call of 1:5 Hospital-employed position with medical benefits and life insurance Sign-on bonus, retirement package, and loan repayment are included See a mix of general surgery cases; relocation assistance...
-
PATIENT ACCESS SPECIALIST
6 days ago
, ID, United States St. Luke's Health System Full timeOverviewAt St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.This customer service position is often the first person a patient encounters when entering the Payette Lakes Family Medicine clinic. This important role supports exceptional...
-
PATIENT ACCESS SPECIALIST
6 days ago
, ID, United States St. Luke's Health System Full timeOverviewAt St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.This customer service position is often the first person a patient encounters when entering the St. Luke's Wood River Medical Center. This important role supports exceptional...
-
PATIENT ACCESS SPECIALIST
6 days ago
, ID, United States St. Luke's Health System Full timeOverviewAt St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.This customer service position is often the first person a patient encounters when entering a St. Luke's Magic Valley hospital or clinic. This important role supports exceptional...
-
PATIENT ACCESS SPECIALIST
6 days ago
, ID, United States St. Luke's Health System Full timeOverviewAt St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.This customer service position is often the first person a patient encounters when entering a St. Luke's Treasure Valley hospital or clinic. This important role supports...
