Central Access Specialist

3 weeks ago

Granite City, United States Chestnut Health Systems Full time
Overview

Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking candidates with exceptional communication skills, a compassionate demeanor, and the ability to handle a high volume of calls effectively. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply

Responsibilities
  • Answer incoming calls promptly and professionally, utilizing trauma-informed care principles to provide support and assistance to individuals seeking services.
  • Screen consumers in person and over the phone to gather demographic information and complete registrations in the electronic health record system.
  • Conduct clinical screenings to determine appropriate services and document findings accurately and timely.
  • Schedule appointments and make referrals based on screening results, ensuring clear communication with consumers regarding appointment details.
  • Verify insurance coverage and document information according to established procedures.
  • Maintain a high standard of customer service, demonstrating empathy and professionalism in all interactions.
  • Participate in data gathering and quality improvement activities as assigned.
  • Attend meetings and training sessions, providing support to team members as needed.
  • Promote a trauma-informed, recovery-oriented approach in all communications with consumers and stakeholders.
  • Maintain confidentiality of organizational information and consumer data.
  • Perform additional duties as assigned by supervisor.
Qualifications

We are looking for candidates who possess a minimum of a high school diploma and have at least 5 years of experience working in admissions, scheduling, or screening potential intakes for services. Alternatively, candidates with a Bachelor’s degree in a helping profession or related administrative area are also encouraged to apply. Excellent telephone skills are required, along with the ability to communicate effectively with various stakeholders. Candidates must demonstrate effective problem-solving skills, the ability to handle conflict-related or emotional situations calmly, and proficiency in keyboarding and data entry. General knowledge of standard office procedures and equipment is essential for success in this role.

Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

Chestnut offers a new salary structure and robust benefits

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

  • Central Access Specialist

    3 weeks ago

    Granite City, United States Chestnut Health Systems Full time

    Overview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...

  • Central Access Specialist

    3 days ago

    Granite City, United States Chestnut Health Systems Full time

    Overview Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through...

  • Scheduling Specialist

    6 days ago

    Oklahoma City, United States Integris Health Full time

    INTEGRIS Health Medical Group Orthopedics Central, Oklahoma's largest not-for-profit health system has a great opportunity for a Scheduling Specialist in Oklahoma City, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our...

  • Scheduling Specialist

    6 days ago

    Oklahoma City, United States Integris Health Full time

    INTEGRIS Health Medical Group Portland Orthopedic Central, Oklahoma's largest not-for-profit health system has a great opportunity for a Scheduling Specialist in Metro Oklahoma City, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare...

  • Patient Access Specialist

    2 weeks ago

    Oklahoma City, United States Variety Care Full time

    Department: Patient Access Position: Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: Attentiveness-Showing the worth of a person or task by giving my undivided concentration. Discernment- Understanding the deeper reason why things happen. Resourcefulness- Making wise use of what...

  • BankCard Operations Specialist

    3 weeks ago

    Jefferson City, United States Central Bancompany Full time

    The Operations Specialist is responsible for operational efficiencies, quality assurance, audits, business continuity and disaster recovery plans, vendors and platforms that support consumer credit card, debit card and prepaid card products and programs. This role will support the operational units within Bankcard to ensure processes and procedures are...

  • Fiscal Specialist II- County Administration, Central Fleet

    2 days ago

    Ellicott City, United States County of Howard Maryland Full time

    Howard County. Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community. Howard County Government. Howard County Go Fleet, Fiscal, Specialist, County, Operations, Evaluation, Business Services

  • Information Technology Support Specialist

    1 day ago

    Granite City, United States iSuite Full time

    I.T. Department Opportunity: I.T. Support SpecialistiSuite L.L.C. is seeking a qualified professional to join our I.T. team as an I.T. Support Specialist. iSuite is a part of the IMI Companies with offices in Granite City, IL, St. Louis, MO, and Nashville, TN. IMI companies are nationally recognized Mechanical Contracting, Engineering, and Controls companies...

  • Home Health Speech Language Pathologist

    1 day ago

    Jefferson City, United States Central Missouri Home Health Full time

    We are hiring for a full-time Home Health Speech Therapist (SLP) to join our passionate team! This role will serve both our Central Missouri and Capital Region offices both located in Jefferson City, MO. At Central Missouri Home Health, a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come...

  • Automatic Door and Access Control Specialist

    1 month ago

    Rapid City, United States Riddle's Group Full time

    Job DescriptionJob DescriptionJob Title: Automatic Door and Access Control SpecialistCompany: Rapid City Window and GlassLocation: Rapid City, South DakotaAbout Rapid City Window and Glass: Rapid City Window and Glass is a leading provider of high-quality window and glass solutions in Rapid City, South Dakota, and surrounding areas. With a commitment to...

  • Patient Access Specialist

    1 day ago

    Kansas City, United States Syneos Health inVentiv Health Commercial LLC Full time

    Description You are an expert facilitator: you open doors, foster communication, and bridge the gap. In this role, you will be responsible for the successful growth of patient access initiatives of our client within the assigned geographic territory. The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted...

  • Supv Central Sterile

    24 hours ago

    Oklahoma City, United States Integrated Resources Full time

    Department: 75700 : Adult Sterile Processing General Description: -Under limited direction, plans, organizes and supervises the processing, storage, and distribution of processed sterile supplies, instruments, equipment and Case Carts. Essential Responsibilities: -Responsibilities listed in this section are core to the position. -Inability to perform these...

  • Home Health Physical Therapist

    1 day ago

    Jefferson City, United States Central Missouri Home Health Full time

    We are hiring for a full-time Home Health Physical Therapist to join our passionate team in Jefferson City, MO! This role will serve our patients in the Rolla, Vienna, Waynesville, Owensville, and Linn territories. At Central Missouri Home Health , a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful...

  • Central Control Irrigation Specialist

    1 day ago

    Salt Lake City, United States Salt Lake City Full time

    Position Title:Central Control Irrigation SpecialistJob Description:Incumbent maintains, operates, programs, monitors, and adjusts centrally controlled computerized irrigation systems. Support and participate in related functions of the Parks Divisions water management program. Assists in the initial development and implementation of new systems.TYPICAL...

  • Patient Access Specialist

    13 hours ago

    Oklahoma City, Oklahoma, United States Aston Carter Full time

    Description:An Aston Carter client needs to add multiple registrar's to their emergency department team located in NW OKC. These candidate will work overnights alongside another registrar rotating between check in (gather demos and insurance information) and benefits explanation (going into patient rooms, explaining benefits, potential out of pocket...

  • Patient Access Specialist

    9 hours ago

    Oklahoma City, Oklahoma, United States Aston Carter Full time

    Description:An Aston Carter client needs to add multiple registrar's to their Outpatient and Inpatient Registrar team at the NW hospital location. These candidate will work alongside another registrar rotating between check in (gather demos and insurance information) and benefits explanation (going into patient rooms, explaining benefits, potential out of...

  • Scheduler-Central Operations Specialist

    17 hours ago

    Salt Lake City, United States Simply Right Inc. Full time

    Overview Simply Right is a premier cleaning company. For over 35+ years we've provided innovations in cleaning practices, nurturing clients into friends, and developing amazing employees. We provide cleaning services in commercial and industrial locations across the United States. Our clients always come first and our team members are dedicated to making...

  • Family Support Specialist

    7 days ago

    Sioux City, United States Family Access Center Full time

    Job Description Family Centered Services (FCS) Family Support Specialist (Full-Time) Family Access Center is seeking a Family Centered Services (FCS) Family Support Specialist (FSS) to join our team supporting and empowering individuals to overcome life's challenges by providing quality services in Woodbury and surrounding counties Ida, Crawford and Monona....

  • Intake & Eligibility Specialist

    14 hours ago

    Jefferson City, United States Central Missouri Community Action Full time

    Intake & Eligibility Specialist needed to perform a wide range of clerical functions, to collect information from members to assess eligibility for services, and provide appropriate referrals. This is a temporary position expected to last up to 6 months with the possibility of becoming permanent. 20 hours per week. Pay is $16 to $17 per hour. Job...

  • Family Support Specialist

    4 weeks ago

    Sioux City, United States Family Access Center Full time

    Job DescriptionJob DescriptionSalary: $17-$19 per hourJob DescriptionFamily Centered Services (FCS) Family Support Specialist (Full-Time)Family Access Center is seeking a Family Centered Services (FCS) Family Support Specialist (FSS) to join our team supporting and empowering individuals to overcome life’s challenges by providing quality services in...