Central Access Specialist

3 weeks ago

Granite City, United States Chestnut Health Systems Full time

Overview

Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking candidates with exceptional communication skills, a compassionate demeanor, and the ability to handle a high volume of calls effectively. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply

Responsibilities

Answer incoming calls promptly and professionally, utilizing trauma-informed care principles to provide support and assistance to individuals seeking services.
Screen consumers in person and over the phone to gather demographic information and complete registrations in the electronic health record system.
Conduct clinical screenings to determine appropriate services and document findings accurately and timely.
Schedule appointments and make referrals based on screening results, ensuring clear communication with consumers regarding appointment details.
Verify insurance coverage and document information according to established procedures.
Maintain a high standard of customer service, demonstrating empathy and professionalism in all interactions.
Participate in data gathering and quality improvement activities as assigned.
Attend meetings and training sessions, providing support to team members as needed.
Promote a trauma-informed, recovery-oriented approach in all communications with consumers and stakeholders.
Maintain confidentiality of organizational information and consumer data.
Perform additional duties as assigned by supervisor.

Qualifications

We are looking for candidates who possess a minimum of a high school diploma and have at least 5 years of experience working in admissions, scheduling, or screening potential intakes for services. Alternatively, candidates with a Bachelor’s degree in a helping profession or related administrative area are also encouraged to apply. Excellent telephone skills are required, along with the ability to communicate effectively with various stakeholders. Candidates must demonstrate effective problem-solving skills, the ability to handle conflict-related or emotional situations calmly, and proficiency in keyboarding and data entry. General knowledge of standard office procedures and equipment is essential for success in this role.



Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway We’d love to explore the possibilities with you.



Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.



Chestnut offers a new salary structure and robust benefits



EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

  • Central Access Specialist

    1 week ago

    Granite City, United States Chestnut Health Systems Full time

    Overview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...

  • Central Access Specialist

    2 days ago

    Granite City, United States Chestnut Health Systems Full time

    Overview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...

  • Central Access Specialist

    6 days ago

    Granite City, United States Chestnut Health Systems Full time

    Overview: Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...

  • Central Access Specialist

    3 weeks ago

    Granite City, Illinois, United States Chestnut Health Systems Full time

    Overview: Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...

  • CENTRALIZED INTAKE SPECIALIST

    4 days ago

    Mason City, IA 50401, USA, United States Aspire Full time

    Centralized Intake SpecialistBeacon Health Management operates 10 skilled nursing facilities in Iowa. We are seeking a Centralized Intake Specialist to join our organization. Under the supervision of the Vice President of Business Development, duties and responsibilities of the Centralized Intake Specialist will include:• Responsible for reviewing and...

  • Operations Specialist, Cash Management Operations

    6 days ago

    Jefferson City, United States Central Bancompany Full time

    This is a full-time position located in the Cash Management Operations Department at Central Technology Services. The Operations Specialist will be responsible for processing BusinessLink setup/change requests received from affiliate markets and daily audit review of BusinessLink changes. The position will also assist with general questions related to...

  • BankCard Operations Specialist

    6 days ago

    Jefferson City, United States Central Bancompany Full time

    The Operations Specialist is responsible for operational efficiencies, quality assurance, audits, business continuity and disaster recovery plans, vendors and platforms that support consumer credit card, debit card and prepaid card products and programs. This role will support the operational units within Bankcard to ensure processes and procedures are...

  • Operations Specialist, Cash Management Operations

    7 days ago

    Jefferson City, United States Central Trust Bank Full time

    Job DescriptionThis is a full-time position located in the Cash Management Operations Department at Central Technology Services.The Operations Specialist will be responsible for processing BusinessLink setup/change requests received from affiliate markets and daily audit review of BusinessLink changes. The position will also assist with general questions...

  • Patient Access Specialist

    2 days ago

    Oklahoma City, United States Variety Care Full time

    Department: Patient Access Position: Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: Attentiveness-Showing the worth of a person or task by giving my undivided concentration. Discernment- Understanding the deeper reason why things happen. Resourcefulness- Making wise use of what...

  • PATIENT ACCESS SPECIALIST

    5 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work with our Access Center team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier...

  • PATIENT ACCESS SPECIALIST

    5 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 7am - 3:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    5 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 6:30am - 3pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    1 week ago

    Oklahoma City, OK, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 6am - 2:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    5 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work with our EZAuth Referral Authorization team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to...

  • PATIENT ACCESS SPECIALIST

    5 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 1pm - 9pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    5 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work 7am - 3pm Monday - Friday with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • Community Support Specialist

    1 week ago

    Granite City, United States Chestnut Health Systems Full time

    Overview Chestnut Health Systems is seeking a dedicated individual to join us as a Community Support Specialist. In this role, you will play a vital part in providing support and advocacy to individuals accessing mental health services. We are looking for someone who is committed to promoting the recovery model of treatment, maintaining positive community...

  • Inventory Specialist

    6 days ago

    Culver City, United States ACCESS Specialty Animal Hospital - Los Angeles Full time

    **ACCESS Specialty Animal Hospital Los Angeles** is seeking an **Inventory Specialist** to join our growing team! As our Inventory Specialist, you'll be in charge of ensuring our shelves are stocked, our supplies are plentiful and our inventory is in tip-top shape. You'll play a critical role in keeping our operations running smoothly and...

  • Patient Access Specialist I

    2 days ago

    Oklahoma City, United States Variety Care Full time

    Overview: Department: Patient Access Position: Patient Access Specialist I Employee Category: Non-Exempt Reporting Relationship: Patient Access Manager Character Qualities: Attentiveness-Showing the worth of a person or task by giving my undivided concentration. Discernment- Understanding the deeper reason why things happen. Resourcefulness- Making wise...

  • PATIENT ACCESS SPECIALIST SR

    4 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work with our Access Center team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live...