Central Access Specialist
3 weeks ago
Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking candidates with exceptional communication skills, a compassionate demeanor, and the ability to handle a high volume of calls effectively. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply
Responsibilities:
Answer incoming calls promptly and professionally, utilizing trauma-informed care principles to provide support and assistance to individuals seeking services.
Screen consumers in person and over the phone to gather demographic information and complete registrations in the electronic health record system.
Conduct clinical screenings to determine appropriate services and document findings accurately and timely.
Schedule appointments and make referrals based on screening results, ensuring clear communication with consumers regarding appointment details.
Verify insurance coverage and document information according to established procedures.
Maintain a high standard of customer service, demonstrating empathy and professionalism in all interactions.
Participate in data gathering and quality improvement activities as assigned.
Attend meetings and training sessions, providing support to team members as needed.
Promote a trauma-informed, recovery-oriented approach in all communications with consumers and stakeholders.
Maintain confidentiality of organizational information and consumer data.
Perform additional duties as assigned by supervisor.
Qualifications:
We are looking for candidates who possess a minimum of a high school diploma and have at least 5 years of experience working in admissions, scheduling, or screening potential intakes for services. Alternatively, candidates with a Bachelor’s degree in a helping profession or related administrative area are also encouraged to apply. Excellent telephone skills are required, along with the ability to communicate effectively with various stakeholders. Candidates must demonstrate effective problem-solving skills, the ability to handle conflict-related or emotional situations calmly, and proficiency in keyboarding and data entry. General knowledge of standard office procedures and equipment is essential for success in this role.
Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway We’d love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
Chestnut offers a new salary structure and robust benefits
EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
-
Central Access Specialist
1 week ago
Granite City, United States Chestnut Health Systems Full timeOverview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...
-
Central Access Specialist
2 days ago
Granite City, United States Chestnut Health Systems Full timeOverview Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...
-
Central Access Specialist
7 days ago
Granite City, United States Chestnut Health Systems Full timeOverview: Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking...
-
Central Access Intern
2 weeks ago
Bloomington, Illinois, United States Chestnut Health Systems Full timeOverview: Chestnut Health Systems is seeking a part-time Central Access Intern for our Bloomington/Normal location. Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to over 700 committed, compassionate employees providing substance use, mental health, and primary care...
-
CENTRALIZED INTAKE SPECIALIST
4 days ago
Mason City, IA 50401, USA, United States Aspire Full timeCentralized Intake SpecialistBeacon Health Management operates 10 skilled nursing facilities in Iowa. We are seeking a Centralized Intake Specialist to join our organization. Under the supervision of the Vice President of Business Development, duties and responsibilities of the Centralized Intake Specialist will include:• Responsible for reviewing and...
-
Jefferson City, United States Central Bancompany Full timeThis is a full-time position located in the Cash Management Operations Department at Central Technology Services. The Operations Specialist will be responsible for processing BusinessLink setup/change requests received from affiliate markets and daily audit review of BusinessLink changes. The position will also assist with general questions related to...
-
Patient Access Specialist
3 weeks ago
Decatur, Illinois, United States Memorial Health Full timeOverview: [$2,500/1 year commitment sign-on bonus] Our Patient Access Specialist pre-register and register patients. Schedule patients for procedures and tests at MHS facilities. Collects accurate patient demographic and billing information in a timely manner. Interviews incoming patients or Associates, enter information into potential all...
-
BankCard Operations Specialist
6 days ago
Jefferson City, United States Central Bancompany Full timeThe Operations Specialist is responsible for operational efficiencies, quality assurance, audits, business continuity and disaster recovery plans, vendors and platforms that support consumer credit card, debit card and prepaid card products and programs. This role will support the operational units within Bankcard to ensure processes and procedures are...
-
Patient Access Specialist
4 weeks ago
Rockford, Illinois, United States Mercyhealth Full timeOverview: Patient Access Specialist, Days, Rockford, 80 Hrs / 2 wks Location: Rockton Ave Campus; Rockford, IL Hybrid and flexible work schedule opportunities available after probationary period. Responsible for correctly prioritizing and completing all steps of the scheduling, referral management, authorization, verification and registration process...
-
Patient Access Specialist
2 days ago
Harvard, Illinois, United States Mercyhealth Full timeOverview: Patient Access Specialist, Days, 80 Hrs / 2 wks Location: Harvard Business Center; Hybrid schedule opportunities available after probationary period. Responsible for correctly prioritizing and completing all steps of the scheduling, referral management, authorization, verification and registration process prior to patients receiving services....
-
Patient Access Specialist
7 days ago
Rockford, Illinois, United States Mercyhealth Full timeOverview: Patient Access Specialist, Days, 80 Hrs / 2 wks Location: Rockton Ave Campus; Rockford, IL. Hybrid schedule opportunities available after probationary period. Responsible for correctly prioritizing and completing all steps of the scheduling, referral management, authorization, verification and registration process prior to patients receiving...
-
Jefferson City, United States Central Trust Bank Full timeJob DescriptionThis is a full-time position located in the Cash Management Operations Department at Central Technology Services.The Operations Specialist will be responsible for processing BusinessLink setup/change requests received from affiliate markets and daily audit review of BusinessLink changes. The position will also assist with general questions...
-
Patient Access Specialist
2 days ago
Oklahoma City, United States Variety Care Full timeDepartment: Patient Access Position: Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: Attentiveness-Showing the worth of a person or task by giving my undivided concentration. Discernment- Understanding the deeper reason why things happen. Resourcefulness- Making wise use of what...
-
Field Access Specialist, Imbruvica
2 weeks ago
Chicago, Illinois, United States AbbVie Full timeJob Description The Oncology Field Access Specialist (FAS) acts as the key contact to address HCP questions about patient access and reimbursement. The FAS calls directly on HCP, authorized dispensing specialty pharmacies, financial support personnel, and Billing & Coding staff, in their assigned, specific geography and proactively provides education on...
-
PATIENT ACCESS SPECIALIST
5 days ago
Oklahoma City, OK 73113, USA, United States Integris Health Full timeINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work with our Access Center team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier...
-
PATIENT ACCESS SPECIALIST
5 days ago
Oklahoma City, OK 73113, USA, United States Integris Health Full timeINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work 7am - 3pm Monday - Friday with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...
-
PATIENT ACCESS SPECIALIST
6 days ago
Oklahoma City, OK 73113, USA, United States Integris Health Full timeINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 6:30am - 3pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...
-
PATIENT ACCESS SPECIALIST
5 days ago
Oklahoma City, OK 73113, USA, United States Integris Health Full timeINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 1pm - 9pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...
-
PATIENT ACCESS SPECIALIST
6 days ago
Oklahoma City, OK 73113, USA, United States Integris Health Full timeINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 7am - 3:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...
-
PATIENT ACCESS SPECIALIST
1 week ago
Oklahoma City, OK, United States Integris Health Full timeINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 6am - 2:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...