Customer Experience Trainer
2 days ago
About TP
Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways.
With more than 410,000 inspired andpassionate people speaking more than300 languages, our global scale and localpresence allow us to be a force of goodin supporting our communities, ourclients, and the environment.
Benefits of working with TP include
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement program
Your Responsibilities
- Coordinate new hire, progression and enhancement training
- Train new and existing employees on client projects emphasizing customer confidentiality and security
- Develop non-classroom communication and training materials
- Assess individual participant and class performance
- Participate in minor client interaction including effective curriculum feedback and client visits
- Demonstrate the highest standards of ethical and professional conduct in dealing with new employees
- Thrive as a team player in a fast paced, high energy, change oriented environment
- Ensure all policies and procedures are adhered to includingSecurity, HR, Operations, etc.
- Perform other related duties and assignments as required and assigned by supervisor or manager
- Trainer experience required
- Minimum 1 year call center supervisory or training experience in high paced customer focused environment
- Six months previous Customer Service Experience
- Ability to work under pressure, plan, meet deadlines and be accountable for the performance of others
- Requires solid organizational, administrative, leadership and time management skills
- Able to demonstrate personal ownership of tasks and follow through to obtain desired results
- Must have a keen sense of attention to detail, taking the initiative
- Must be enthusiastic and comfortable speaking in front of large groups of people
- Patience with various types of learners
- Skilled in determining why and how tasks should be handled to effective completion
- Proven experience in overcoming unexpected difficulties and using logical problem solving skills
- Excellent written and verbal communication skills
- Prior training curriculum development (instructional design) experience preferred
- Must have availability to work various shifts influenced by current business needs
- College degree preferred or equivalent work experience required
- High school diploma or GED required
- Must pass background and drug tests
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
RequiredPreferredJob Industries- Other
-
Customer Experience Trainer
24 hours ago
El Paso, United States Teleperformance USA Full timeJob Description: Category : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than...
-
Customer Experience Trainer
2 days ago
El Paso, United States Teleperformance USA Full timeJob Description: Category : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than...
-
Customer Experience Trainer
4 days ago
El Paso, United States Teleperformance USA Full timeCategory : Client Operations Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their...
-
Customer Experience Trainer
5 days ago
El Paso, United States Teleperformance USA Full timeJob DescriptionCategory : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 410,000 inspired and passionate people speaking more...
-
Customer Experience Trainer
3 days ago
El Paso, United States Disability Solutions Full timeCategory : Client OperationsAbout TPTeleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways.With more than 410,000 inspired andpassionate people speaking more than300 languages, our global scale and...
-
Trainer - Customer Service Specialist
2 days ago
El Paso, Texas, United States Teleperformance USA Full timeJob Title: Trainer - Customer ExperienceEstimated salary: $50,000 - $60,000 per year.Company OverviewTeleperformance is a global digital business services company that delivers advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.As a Trainer with Teleperformance, you will...
-
el paso, United States Teleperformance USA Full timeCategory : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 410,000 inspired and passionate people speaking more than 300 languages,...
-
Customer Experience Trainer
4 days ago
El Paso, United States Teleperformance USA Full timeCategory : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 410,000 inspired and passionate people speaking more than 300 languages,...
-
Fitness Trainer Sales and Training
3 weeks ago
El Paso, United States 9Round - El Paso Full timeWe are seeking enthusiastic trainers and managers with outgoing and energetic personalities to carry out our mission statement… 9Round Mission Statement: We empower members to reach their fitness goals, nine rounds at a time, in a fun, healthy and encouraging atmosphere. If you think you have what it takes to be a 9Round trainer and part of the fastest...
-
Athletic Trainer
4 weeks ago
Pflugerville, TX, United States Baylor Scott & White Health Full timeJOB SUMMARY The Athletic Trainer provides on-site healthcare services to the communities served by sports medicine programs. This position is accountable for the prevention, evaluation, treatment, rehabilitation and return to athletic activity from injury and illness. ESSENTIAL FUNCTIONS OF THE ROLE * Practices prevention, recognition, assessment,...
-
Principal Trainer II
3 months ago
Tyler, TX, United States Christus Health Full timeDescriptionSummary: The Principal Trainer II is responsible for the instructional design and all related tasks associated with their assigned application(s). This position is responsible for building, testing, and maintaining the EPIC training environment, managing updates to policy and procedure documentation related to training, and conducting training for...
-
Customer Experience Associate
3 weeks ago
El Paso, United States The Hertz Corporation Full timeThe Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resoluti Customer Experience, Associate, Customer Service, Experience, Retail, Automotive
-
Customer Experience Associate
1 week ago
El Paso, United States The Hertz Corporation Full timeThe Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resoluti Customer Experience, Associate, Customer Service, Experience, Retail, Automotive Learn More
-
Customer Experience Advocate
2 weeks ago
El Paso, Texas, United States GC Services Full timeAt GC Services, we are committed to delivering exceptional customer experiences. As a Bilingual (English/Spanish) Customer Service Representative, you will play a vital role in providing assistance and resolving issues for our customers.About the RoleThis onsite position offers a unique opportunity to join our team and contribute to our mission of excellence...
-
Customer Experience Ambassador
2 weeks ago
El Paso, Texas, United States Community Choice Financial Family of Brands Full timeUnlock your potential in a dynamic role as a Customer Service Representative at Community Choice Financial Family of Brands. With a comprehensive training program, you'll be empowered to deliver exceptional customer experiences throughout the loan or pawn process.About the JobJob Summary:We're seeking a highly motivated and results-driven individual to join...
-
Customer Experience Expert
2 weeks ago
El Paso, Texas, United States Best Buy Co., Inc. Full timeAs a Retail Sales Specialist at Best Buy Co., Inc., you will engage with customers to understand their needs and preferences, providing expert service and product recommendations. You will be responsible for maintaining in-depth knowledge of Amazon devices and services.About the RoleThis is a full-time opportunity that requires excellent communication and...
-
Customer Experience Specialist
1 day ago
El Paso, Texas, United States Walmart Full timeAbout the RoleThis position plays a critical role in ensuring the success of our front-end operations. As a Front End Service Associate, you will be the face of our organization, interacting with customers and providing them with an exceptional shopping experience.ResponsibilitiesProcess customer transactions accurately and efficientlyHandle customer...
-
Customer Experience Ambassador
2 weeks ago
El Paso, Texas, United States Daniel Call - State Farm Agent Full timeAs a vibrant individual who thrives on providing exceptional customer experiences, you may find this role to be the perfect fit for your career journey. Our State Farm independent contractor agent is dedicated to promoting premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.Position...
-
Customer Experience Specialist
2 weeks ago
El Paso, Texas, United States 2024 CupBop Eastlake Full timeAbout UsCupBop Eastlake is a fast-paced and fun restaurant serving Korean BBQ in a cup. Our mission is to provide an exceptional customer experience through our simple, tasty, and healthy food.We are currently looking for highly motivated Team Members who share our passion for delivering great service and creating a welcoming atmosphere for our customers.Key...
-
Customer Experience Ambassador
2 weeks ago
El Paso, Texas, United States Rachas, Inc Full timeAt Rachas, Inc, we're revolutionizing the fitness industry with a focus on hospitality, community, and compassion. Our dynamic work environment prioritizes people and fosters a vibrant culture where everyone can be themselves and contribute to our values of kindness.As a valued member of our team, you'll create unforgettable experiences for our members,...
