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Service Technician

3 months ago

Norwalk CT United States Security Solutions, Inc Full time
Position Summary: The ideal candidate will have experience installing and inspecting fire, burglar, access control, and CCTV systems.

Duties & Responsibilities:

· Installation, service, and inspection of security alarms and associated low voltage systems

· System testing and inspecting to the prescribed standards

· Make connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center

· Provide on-site emergency troubleshooting and repairs of customers security equipment

· Preparing accurate and timely service tickets and reports

· Ensuring a high level of customer service, satisfaction, and communication

· Maintains a clean and safe work environment on and off site

· Interface successfully with Administration, Sales, Customers, and Management

· Ability to use a variety of hand tools

· Perform other duties as required

Education & Required Skills:

· High School Diploma / GED

· 2+ years' experience required

· Familiarity with one or more of the following product lines; Honeywell, DSC, Napco, Door King, Firelite, Silent Knight

· Ability to install, inspect, or service security alarms

· Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)

· Excellent written and verbal communication skills

· Must read and speak English

· Must be responsible, self-motivated, self-starter, personable and well organized

· Must have clean driving record and a valid Driver's License And a valid Low or High Voltage License

Experience:

· Prior experience in inspections, field service, and / or installation preferred but not required

· NICET Certification is preferred but not required

Security Solutions Inc. is a family-owned systems integration company that has been providing burglar alarms, fire alarms, card access, video, telephone and entertainment systems to both residential and commercial clients for over 30 years. Headquartered in Norwalk, CT, SSI provides design, installation, repair service and monitoring services throughout Southern New England. We are the extra piece of mind that customers need to be sure their family and investments are safe in this ever-changing telecommunications environment.

Acquired in May 2024, Security Solutions Inc., is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation. www.pyebarkerfire.com.