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Claims Specialist

4 months ago

Raleigh NC United States Alera Group Full time

 

TriSure, an Alera Group Company is seeking an Commercial Lines, Account Manager to join their commercial lines, P&C team. 

 

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? 

 

Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success. 

 

If that is what you’re looking for, this is your chance to be part of an amazing organization

 

Since our founding in 1999, we’ve been providing the highest level of client service with honesty and financial integrity.  We are a diverse group of individuals focused on helping the area’s leading businesses manage their property and casualty insurance risks.

 

We're seeking a dynamic, experienced Claims Specialist to join our team. Claims Specialists are often the first point of contact our clients make following a reportable incident initiating the claims reporting/processing with various carriers. Our specialists work alongside The Agency Claims Manager, Account Managers, and Producers to stay up-to-date on agency-wide claims and supporting business development activities while upholding Alera Group tradition of excellent service standards.


• Timely report first notice of loss to carriers for all P&C coverage lines
• Maintain documentation/notes of claim activities within the agency management system
• Work closely with the Agency Claims Manager to communicate changes in claims reported and handled
• Prepare open claim reports for appropriate commercial clients
• Review carrier loss runs, claim notes, and adjuster information to ensure the best
   outcome for our clients
• Communicate both written and verbally with insureds, adjusters, and internal staff to provide resolution and updates on claims
• Review/track incoming correspondence, downloads, and faxes
• Other duties may be assigned to meet business needs


• Minimum of 1-year experience with property and casualty insurance claims
• Associate’s degree or higher
• Clear and effective communication and interpersonal skills
• In-depth knowledge of laws and understanding of guidelines and regulations relevant to
• insurance claims preferred
• Excellent computer skills, including the ability to navigate multiple systems at a time
• Strong critical thinking, problem-solving and decision-making
• Passion for customer service


We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

 

 

 

 

 

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