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Account Assistant

3 months ago

Oxnard CA United States Alera Group Full time

 

We are seeking a detail-oriented and proactive Employee Benefits Account Manager Assistant to join our team. This role supports the Account Manager in managing a book of business, focusing on employee benefits accounts. The ideal candidate will have a keen eye for detail, excellent organizational skills, and the ability to communicate effectively with clients and team members.


  • Client Support: Assist in managing client relationships by providing day-to-day support and addressing client inquiries related to employee benefits.
  • Data Management: Maintain and update client information, benefits plans, and documentation in our database systems accurately and promptly.
  • Policy Administration: Support the Account Manager in the administration of employee benefits policies, including enrollments, renewals, and claims processing.
  • Communication: Prepare and distribute communications to clients regarding benefits plans, changes, and updates.
  • Meeting Coordination: Schedule and coordinate meetings between clients and the Account Manager, including preparation of necessary materials and follow-up.
  • Documentation: Prepare reports, presentations, and other documents as required by the Account Manager.
  • Research: Conduct research on benefits trends, compliance requirements, and competitor offerings to support client strategies.
  • Team Collaboration: Work closely with other team members to ensure seamless service delivery and client satisfaction.
  • Problem Solving: Assist in resolving client issues related to benefits administration promptly and effectively.
  • Compliance: Ensure all activities are compliant with relevant regulations and company policies.

 


  • Experience: Minimum of 1-2 years of experience in employee benefits, insurance, or a related field.
  • Employee Benefit Knowledge: Must have a thorough understanding of benefits and benefits processing, including medical, dental, vision, Long-Term Disability, Short-Term Disability, Life, Voluntary Worksite Products, Long-Term Care, Flexible Spending Account, Dependent Flexible Spending Account, Health Savings Account, Health Reimbursement Account, COBRA, Family Medical Leave Act (FMLA), and other related areas.
  • Skills:
    • Strong organizational and time management skills.
    • Excellent written and verbal communication abilities.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    • Ability to work independently and as part of a team.
    • Attention to detail and accuracy.
    • Familiarity with benefits administration systems and tools is a plus.

Why Join Us:

  • Growth Opportunities: We provide opportunities for professional development and career growth.
  • Supportive Environment: Join a collaborative team that values input and supports each other.
  • Impactful Work: Play a key role in helping clients manage their employee benefits effectively.

 


We value individual contributions, superior customer service, high performance standards, and a collaborative work style. We provide a great team environment and an opportunity for personal and professional growth. 

 

Salary: Starting at $75,000

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

 

PandoLogic. Category:Human Resources, Keywords:Compensation / Benefits Assistant, Location:Oxnard, CA-93031