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Car Sales Finance Manager
4 weeks ago
A Day in the Life:
Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales.
What You'll Do:
- Sales
- Meet and exceed sales targets
- Manage and lead the sales team
- Including scheduling, interviewing, hiring, and performance management
- Drive strong CRM metric accountability
- Achieve KPI targets
- Support Digital Retailing initiatives, including Rent2Buy
- Finance
- Ensure completion of Finance deal packages
- Promptly follow up on all missing documents and pending deals
- Work with Sales Consultants on finance processing and metrics
- Support the Finance and Insurance process and performance
- Store Management
- Achieve high customer service score (NPS)
- Train Sales Staff in customer interaction and processes
- Oversee store management as the second highest employee at location
- Support inventory and reconditioning processes
- Pricing of cars as needed
- Support omni-channel sales
- Monitor Store and ICC (Internal Audit Checklist) compliance
- Manage employee, consumer and vendor issues as needed
- Including concerns and complaints with Car Sales Leadership and HR
- Achieve high customer service score (NPS)
What We're Looking For:
- 3 years' experience in Car Sales
- Experience in auto dealership or auto financing preferred
- 1 year of management experience
- High school diploma or equivalent experience in car sales management
- Ability to collaborate with internal and external stakeholders across multiple functions and locations
- Ability to influence
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
- Ability to drive process and organizational change.
- Ability to motivate teams and keep a positive attitude in a fast-paced environment.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability.
What You'll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more
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