Account Recovery Manager

Join the dynamic and passionate team at Vanguard Yacht Sales as a Boat / Yacht Collection Specialist This exciting remote position offers a competitive salary range between $84,000 and $107,000, accompanied by a well-rounded Benefits Package, which includes:
 • Comprehensive health, dental, vision, and life insurance coverage
 • Exclusive employee discounts on various services and products
 • Generous paid time off to recharge and relax
 • A robust 401k retirement plan, plus additional benefits, ensuring your financial security and well-being.

What You'll Be Engaging In:
 1. Formulating innovative collection and sales strategies to enhance revenue generation and market position significantly.
 2. Establishing and nurturing meaningful relationships with clients through online platforms, ensuring their needs are precisely understood and met.
 3. Expertly presenting an array of boat and yacht options utilising your in-depth product knowledge and enthusiasm for the industry.
 4. Actively participating in trade shows and industry events to expand the collection and sales network while connecting with prospective customers.
 5. Delivering impactful collection and sales presentations while skilfully negotiating favourable deals with clients to achieve mutually beneficial outcomes.
 6. Designing and executing compelling marketing campaigns aimed at attracting new customers and effectively promoting our diverse offerings.
 7. Conduct thorough market research to identify emerging trends and opportunities that can be capitalised on within the boat and yacht industry.
 8. Collaborating closely with the marketing team to develop attractive promotional materials and advertisements that resonate with potential buyers.
 9. Providing exemplary customer service to ensure client satisfaction, leading to building trust and fostering repeat business.

Diversity, Equity, and Inclusion Statement:
At Vanguard Yacht Sales, we prioritise creating a workplace environment that is diverse, equitable, and inclusive, where every employee feels appreciated and respected. We recognise that a rich tapestry of perspectives fosters innovative thinking and inspires creativity, leading to superior outcomes for our team and our customers alike.

Equal Opportunity Statement:
Vanguard Yacht Sales is committed to being an equal-opportunity employer that embraces diversity and does not discriminate based on race, colour, religion, gender, age, national origin, disability, or any other protected status. We actively cultivate a welcoming and inclusive environment for every member of our team.

Ideal Candidate Profile:
 • A demonstrated history of success in collection, sales, and customer relationship management showcasing effective methodologies.
 • Profound understanding of the boat and yacht industry, including knowledge of various types of vessels and their distinctive features.
 • Exceptional communication and negotiation abilities that aid in forging strong client relationships.
 • A proven ability to operate autonomously yet collaboratively in a team setting.
 • A deep-seated passion for boating and yachting, coupled with meticulous attention to detail, setting the candidate apart.

What Awaits You:
The selected candidate can look forward to acquiring invaluable experience in collection, sales, marketing, and superior customer service within the thrilling realm of boat and yacht sales. This role offers opportunities to network with industry professionals, engage in exclusive online events, and collaborate with a supportive team devoted to championing diversity and inclusion principles. Furthermore, expect a competitive salary, an appealing benefits package, and the rewarding experience of assisting clients in discovering their ideal boat or yacht.

Job Overview:
The Collection Rep/Specialist emerges as a vital leadership role within our organisation, tasked with spearheading collection growth, managing sales teams effectively, and crafting strategies aimed at achieving revenue objectives. This role is pivotal in influencing the company's collection and sales trajectory while ensuring a high level of customer satisfaction.

Responsibilities of the Role:
• Collection Strategy: Innovate and implement comprehensive collection strategies and objectives that resonate with the overarching business ambitions of the company.
• Team Leadership: Inspire, motivate, and manage dedicated collection teams, while establishing clear performance targets and conducting thoughtful evaluations.
• Collection Training: Facilitate training and mentorship programs for collection staff, enriching their product knowledge and enhancing their selling capabilities.
• Collection Planning: Formulate well-structured collection plans, forecasts, and budgets, and consistently monitor advancement toward collection goals.
• Customer Relationship Management: Foster and maintain robust customer relationships, efficiently addressing inquiries and resolving concerns.
• Collection Performance Analysis: Scrutinise collection data and market trends to uncover opportunities for expansion and refinement.
• Market Research: Engage in thorough market research to discern customer requirements, preferences, and the competitive landscape.
• Collection Collateral: Create and ensure the availability of compelling collection materials, presentations, and resources.
• Pricing Strategy: Partner with pricing teams to devise competitive pricing strategies that appeal to potential buyers.
• Collection Reporting: Generate regular reports concerning collection performance, key metrics, and future forecasts, delivering insights to senior management.
• Collection Channels: Cultivate and enhance various collection channels including direct collections, partnerships, and distribution networks.
• Customer Acquisition: Develop robust customer acquisition strategies aimed at broadening the customer base significantly.
• Collection Promotions: Strategies and implement engaging collection promotions, incentives, and marketing campaigns.
• Collection Negotiation: Engage in complex negotiations and contracting processes with finesse and strategic insight.
• Collection Forecasting: Accurately predict collection revenues and necessary inventory levels.
• Compliance: Guarantee that collection activities comply with all company policies and relevant regulatory standards.
• Continuous Improvement: Identify and act upon opportunities for process improvements, implementing enhancements in collection methodologies.
• Customer Feedback: Collect valuable customer feedback to inform and enhance products and services.
• Collection Events: Orchestrate and actively participate in collection events, trade shows, and exhibitions to elevate brand presence.
• Cross-functional collaboration: Collaborate with intersecting departments, including marketing, product development, and customer support, to attain collection objectives efficiently.

Qualifications:
• A bachelor's degree in business, marketing, or a related field is necessary, with preference given to candidates holding an MBA or advanced degree.
• Established experience in collection management and leadership positions, showcasing a successful background in meeting and exceeding collection targets.
• Remarkable leadership and team-building aptitude.
• Proficient communication and interpersonal skills that facilitate effective interactions.
• Strategic insight accompanied by problem-solving capabilities.
• A data-driven approach, with the ability to analyse collection data and make informed decisions based on findings.
• Strong negotiation expertise and familiarity with contract management processes.
• Adaptability to shifting market conditions and evolving customer behavior.
• Ethical leadership grounded in core values and integrity.
• Familiarity with collection CRM software and analytics tools that enhance operational efficiency.

Type: This position operates remotely and follows standard business hours; however, flexibility may be required to align with collection needs and responsibilities.

Affirmative Action (AAP/EEO statement): VYS is devoted to providing equal employment opportunities to all individuals and applicants for employment, firmly prohibiting discrimination and harassment of any form, regardless of race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic safeguarded by federal, state, or local laws.

VYS utilises E-Verify (background check) to confirm eligibility for all newly hired employees to work within the United States. To learn more about E-Verify, including your rights and responsibilities, please visit our informational resources. VYS maintains a drug-free workplace, ensuring a safe and productive environment.
Are you prepared for your VYS E-Verify background check interview?