Registered Nurse II-Patient Engagement Center-My Chart-Hybrid

2 months ago

Durham NC United States Duke Health Full time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke Primary Care

 

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

 

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle
  • Relocation Assistance (based on eligibility)

 

Registered Nurse II-Patient Engagement Center- My Chart-Hybrid-M-F, 8am-5pm, FT

 

The Registered Nurse in the Duke Primary Care Engagement Center will use various communication platforms, including but not limited to, telephonic communication and remote patient messaging to facilitates patient’s access to care. The Medical Assistant also performs administrative and patient care supportive duties under the direction of a licensed nurse.

 

Essential Job Responsibilities:

  • Schedules appointments, routes messages in EPIC assists with mediation refills, and performs other duties as needed.
  • Acts as a patient advocate for patients and patient needs
  • Responds to patient requests for provider referral and / or health information.
  • Report obtained medical information from patients and referring physicians accurately, completely and timely.
  • Disseminate messages according to Duke Primary Care communication standard work.
  • Demonstrates a positive, concerned, and sensitive response in the work environment
  • Interacts with patients, providers, community services and all personnel in a professional and courteous manner.
  • Demonstrates respect for individual, cultural, and social differences.
  • Maintains confidentiality of information regarding patients, providers, co-workers.

 

  • Demonstrates ability to thrive in a high-paced environment and a positive champion for change

 

  • Acts as a patient advocate by resolution of problems or communication of patient needs and concerns to appropriate resources.

 

  • Able to identify when collaboration when the RN is necessary to achieve the full resolution of the patient’s issue.

 

Level Characteristics

N/A
 

Minimum Qualifications

Education

  • Work requires graduation from an accredited BSN program.

 

Exception

Registered nurses hired between July 1, 2014 and April 11, 2021 without a Bachelor's degree in Nursing (or higher) are expected to enroll in an appropriate BSN program within two years of their start date but must complete the program within five years of their start date.

 

Registered nurses hired before July 1, 2014 are not required to enroll in a BSN program to remain in this job classification.

 

Experience-No experience required

 

Degrees, Licensures, Certifications-Must have current or compact RN licensure in the state of North Carolina. BLS required.

 

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

  • Registered Nurse II-Patient Engagement Center-My Chart-Hybrid

    1 month ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and...

  • Registered Nurse II-Patient Engagement Center-Hybrid

    2 months ago

    Durham, NC, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and...

  • Registered Nurse II-Patient Engagement Center-Hybrid

    2 months ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and...

  • Registered Nurse II-Patient Engagement Center-Hybrid

    2 months ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and...

  • Certified Medical Assistant

    6 days ago

    Durham, North Carolina, United States Duke Health Full time

    Job SummaryThe Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assists medical and/or nursing staff in the examination and...

  • Certified Medical Assistant

    6 days ago

    Durham, North Carolina, United States Duke Health Full time

    About Duke HealthDuke Health is a leading healthcare organization committed to delivering exceptional patient care and advancing medical research.Job SummaryWe are seeking a highly skilled Certified Medical Assistant to join our Patient Engagement Center team. As a Medical Assistant, you will play a vital role in facilitating patient access to care and...

  • Registered Nurse

    4 days ago

    Durham, North Carolina, United States Duke University Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Duke University Health System. As a Clinical Nurse II, you will play a vital role in providing exceptional patient care and contributing to the success of our Ambulatory Surgery Center.Key ResponsibilitiesProvide direct and indirect total nursing care...

  • Ambulatory Care Nurse II

    3 days ago

    , NC, United States WakeMed Full time

    **About WakeMed**WakeMed Health & Hospitals is a leading provider of health services in Wake County, dedicated to improving the health and well-being of our community. Our mission is to provide outstanding and compassionate care, guided by our commitment to excellence and patient-centered values.**Job Summary**The Ambulatory Care Nurse II is a Registered...

  • Clinical Nurse II

    6 days ago

    , NC, United States UNC Health Care Full time

    Job SummaryWe are seeking a skilled Clinical Nurse II to join our team at the Newborn Critical Care Center at UNC Health Care. As a key member of our nursing staff, you will provide high-quality patient care and contribute to the delivery of exceptional healthcare services.ResponsibilitiesProvide competent clinical nursing care to patients in the Newborn...

  • Registered Nurse

    3 months ago

    Durham, NC, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina,...

  • Clinical Nurse II

    5 days ago

    Durham, New York, United States Albany Medical Center Full time

    Job SummaryAlbany Medical Center is seeking a highly skilled Clinical Nurse II to join our Colorectal Surgery team. As a key member of our nursing staff, you will provide exceptional patient care and work collaboratively with our multidisciplinary team to deliver high-quality patient outcomes.Key ResponsibilitiesImplement physician orders, administer...

  • Registered Nurse

    6 days ago

    Durham, North Carolina, United States Duke Health Full time

    About the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our team at Duke Health's Ambulatory Surgery Center in Morrisville, North Carolina. As a Clinical Nurse II, you will play a vital role in providing exceptional patient care and contributing to the success of our center.Key ResponsibilitiesPlan, provide, supervise, and...

  • Registered Nurse

    3 months ago

    Durham, NC, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina,...

  • Registered Respiratory Therapist

    2 weeks ago

    Greenville, NC, United States ECU Health Medical Center Full time

    ECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • Registered Nurse

    4 days ago

    Durham, NC, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital   Pursue your passion for caring with Duke University Hospital in Durham, North...

  • Registered Nurse RN Endoscopy

    6 days ago

    , NH, United States Portsmouth Regional Hospital Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse RN Endoscopy to join our team at Portsmouth Regional Hospital. As a key member of our Endoscopy Unit, you will play a vital role in delivering exceptional patient-centered care and contributing to the success of our hospital.Key ResponsibilitiesProvide high-quality patient care, demonstrating...

  • Registered Nurse

    3 weeks ago

    Durham, NC, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina,...

  • Patient Advocate

    1 week ago

    Norwich, CT, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate.This position will be a hybrid-based role and will require working onsite at an area hospital.The successful candidate should be located within a commutable distance to Norwich, CT.The Full Time schedule for this role will be 8am-4:30pm, Monday-Friday.Job...

  • Registered Nurse

    6 days ago

    Durham, North Carolina, United States Duke Health Full time

    About the RoleWe are seeking a highly skilled and experienced Clinical Nurse II (RN) to join our team at the Duke Ambulatory Surgery Center in Arringdon, North Carolina. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the delivery of exceptional patient experiences.Key...

  • Registered Nurse II

    2 months ago

    Durham, United States Albany Medical Center Full time

    The Clinical Nurse II is responsible for providing compassionate care to patients and creating a supportive environment for patients, families, and colleagues. They also contribute to the development of patient care plans and collaborate with the nursing team. Implement physician orders, administer medications, and perform treatments and procedures in...