Insurance Service Representative

4 weeks ago


Montoursville PA United States Spherion Staffing & Recruiting Full time
* Verifying customer information in line with current compliance standards
* Taking inbound calls from the Insurance and Servicing queues to assist customers with auto insurance coverage standards compliance
* Communicate with customers through outbound calls, emails, text, and chat in regards to the insurance/account issues
* Document all interactions or transactions within the servicing system
* Provide support of device issues relating to insurance, code information, and basic troubleshooting
* Inputting customer's insurance information into the servicing system
* Managing assigned list of accounts to ensure compliance
* Follow-up with customers and insurance company agents as needed to resolve issues and to obtain needed information
* Obtain details about accident information from the customer or an insurance agent and relaying information to the appropriate department
* Completing other administrative duties as requested

This is a two year contract that will end in 2025.

#SPH10

Job Types: Full-time, Contract

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person

Work Location: In person

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