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Licensed Insurance Agent/Customer Service Representative
4 months ago
_Licensed Insurance Agent/Customer Service Representative _
*The Ryan Agency* is seeking an individual who likes people has a heart to serve others and desires to be part of a team who works well together in a fast-paced office environment.
*Introduction:*
We are seeking an Insurance Agent/Customer Service Representative who will work directly with clients who call or visit the agency.
The position to be filled will depend on the candidate’s background and experience.
The role could be a combination of both Customer Service Representative/Insurance Agent Producer responsibilities. We are interested in people who may want full-time employment.
*About Us:*
The Ryan Agency is one of the largest, and fastest growing Independent Insurance Agencies in the tri-county area. We serve clients across New York and Pennsylvania, but concentrate on our local footprint in Steuben, Allegany and Livingston counties.
The Ryan Agency has been operating for the past 55 years. Though we’ve got some history, the agency is on the leading edge in the use of technology.
We represent 30+ insurance companies, that insure 15,000+ of your friends and neighbors as well as 1,000+ Businesses and Organizations.
The average staff person has been with the agency 10 years and has 15 years of insurance experience. Our agency’s work culture is one of where the client is the priority. Our stakeholders and staff are expected to work together and be accountable to one another, for our clients’ benefit. Working together with integrity in our relationships, wisdom in our advice and excellence in service is our mission.
Apply only if you truly desire to serve others and are willing to hold yourself accountable to our clients, our stakeholders and your fellow staff members.
Though the agency has won numerous industry, company and community awards for service, we pride ourselves most on how our clients perceive the service we provide.
*The Position:*
The position that is open will in part be determined by the candidate’s experience and skill set. The roles that are currently open are that of a Customer Service Rep/Inside Personal Lines Agent/Producer.
This job posting is for applicants with an active Property & Casualty License and previous insurance experience.
This is a full-time position. The pay level will be commensurate with the applicant's skill set, experience and the role filled.
*Is this position for me?*
An applicant for either position will need to be someone who:
* Likes People – Puts other people’s needs first and desires to serve and solve problems. Your general disposition and tone must support this
* Team Player – Must enjoy working with others and be willing to be held accountable to others.
* Multi-Tasker – Must be able to work in a fast-paced office with constant interruptions while maintaining an eye for detail.
* Desire to Learn – Must desire to grow in their position and broaden their perspective.
* Good Communicator – Must be able to speak, write and type in an organized, understandable fashion.
* Computer/Technology Experience – Must be able to type at least 40 words per minute, (we test for this) and know their way around a computer, web browser and word processor.
* Work Hours – 8:30AM to 5PM Monday through Friday.
* Long Term Commitment – You must demonstrate a desire for a long-term employment commitment.
* Reliable – Our clients and other team members must be able to count on you consistently.
*The Location:*
The position could end up working in any of our three locations:
* Hornell NY - 57 Broadway
* Jasper NY - 3832 St Rte 417
* Wellsville, NY - 186 S. Main St.
Initial training will primarily occur at our Hornell office on 57 Broadway, Hornell. The office is located at the end of Broadway Mall next to OTB and Peebles Department Store.
*The Benefits:*
* Competitive hourly and bonus compensation – Pay rate will be negotiable based on skills and experience.
* Paid Time Off
* Holiday Pay
* 401k with company match
* Company paid Life and Disability Insurance
* Access to Voluntary Life, Health, and Vision Insurance
* Added bonus: Our agency has never had a layoff.
*Applying:*
* A complete interview process will likely involve three (3) phone calls and/or meetings. Some of the meetings will include testing for the attributes outlined above.
* The after completion of the immediate next steps below, we will select some of the applicants for an initial web conference or phone interview.
If selected for the next step, applicants will apply ONLINE using our application form (not Indeed's). Some of the interview process could take place remotely.
Thank you for your interest in our position. We hope you will apply
Work Remotely
* No
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Supplemental pay types:
* Bonus opportunities
Work setting:
* In-person
* Office
Ability to commute/relocate:
* Hornell, NY: Reliably commute or planning to relocate before starting work (Required)
Education:
* High school or equivalent (Required)
Experience:
* Customer Service: 2 years (Required)
License/Certification:
* Insurance License (Required)
Work Location: In person
